“The smell of dead air and cigarette smoke carried into all three of the rooms”

Myron Schuur thought he’d found a deal through Orbitz to stay at the American Inn Benton Harbor in Michigan. And he had — but it wasn’t the deal he expected.

“The first thing we noticed was a terrible odor in the halls,” he says. “It was like a mixture of cigarette smoke, dust and stale air. The walls had been poorly patched and painted over.”

Do Americans really make 15 million “bogus” hotel reservations a year?

At first glance, the results of the American Hotel and Lodging Association’s latest survey look alarming: American travelers make approximately 15 million “bogus” hotel bookings a year — far more than the 2.5 million reservations previously believed to have been made through what the organization calls “rogue” affiliates sites.

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