Question: I recently rented an SUV from Enterprise in Tenafly, N.J. A manager and I walked around the car before I left the lot. Neither of us saw any damage.
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Be a smarter customer! Get your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." Order it now on Amazon, Barnes & Noble or iTunes.
When Jessica Kamzik’s father was diagnosed with stomach cancer last summer, there was no question about what she had to do. Dad’s prognosis was “grave” — the doctors said he probably wouldn’t make it to the holidays — and, “as any loving daughter would do, I immediately cancelled our vacation to stay closer to him,” she says.
Good thing she had travel insurance through Access America, she thought. At least she wouldn’t have to worry about losing the cost of her trip.
But she thought wrong.
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Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an