My hotel is being used as Section 8 temporary housing. I demand a refund!

If a picture is worth a thousand words, then Maria Telegdy’s photos from her recent stay at a Relax Inn, which she says is used as Section 8 housing,  would make for a disturbing novel. Since we don’t have space for a novel here, we’ll just have to summarize her case and share the images with you. Read more “My hotel is being used as Section 8 temporary housing. I demand a refund!”

At hotels, ‘for your convenience’ rarely is

Look out — the hotel “convenience” wave is spreading.
Read more “At hotels, ‘for your convenience’ rarely is”

Hotel resort fees, hidden charges bemoaned by travelers, are climbing higher than ever

Tamara Myers thought that her hotel bill at the Westgate Las Vegas Resort & Casino would come to $415. At least that’s what Otel.com, the website through which she booked the room, promised her. Read more “Hotel resort fees, hidden charges bemoaned by travelers, are climbing higher than ever”

Accidentally booked 10 nonrefundable nights instead of one on Expedia

Roland Tognazzini pushes the wrong key when he reserves a room through Expedia and ends up with nine extra unwanted rooms. They’re nonrefundable. Is there any way to fix the error? Read more “Accidentally booked 10 nonrefundable nights instead of one on Expedia”

I’m still waiting for a refund from Hotels.com

When Mike Foley cancels his resort reservation, Hotels.com promises him a refund. But more than a year later, his $1,400 is still missing. Read more “I’m still waiting for a refund from Hotels.com”