HOTEL Archives

The hotel David Marsh reserved in Cancun, Mexico, is not responding to his questions -- but it's keeping his money. Can Booking.com help him get a refund?

My hotel won’t answer me. How about a refund?

January 15, 2025January 15, 2025 by Christopher Elliott

The hotel David Marsh reserved in Cancun, Mexico, is not responding to his questions — but it’s keeping his money. Can Booking.com help him get a refund?

Justin Baribeau books a hotel room online. But now there's no record of his Booking.com reservation. Can he get his money back?

My hotel had no record of my Booking.com reservation. Why can’t I get a refund?

January 13, 2025January 8, 2025 by Christopher Elliott

Justin Baribeau books a hotel room online. But now there’s no record of his Booking.com reservation. Can he get his money back?

Something is missing from your hotel room.

Here’s what’s missing from your hotel — and how to get it

November 18, 2024November 17, 2024 by Christopher Elliott

Something is missing from your hotel — and you should know about it before your next trip. Here’s how to get what you want.

It might be safe to book your next trip through a warehouse club like Costco, BJ's or Sam's Club. But it depends on your definition of safe.

Is it safe to buy travel from a warehouse club like Costco?

May 24, 2024October 31, 2023 by Christopher Elliott

It might be safe to book your next trip through a warehouse club like Costco, BJ’s or Sam’s Club. But it depends on your definition of safe.

If you've ever seen the words "for your convenience" on a hotel bill, you probably suspect it's not really for your convenience.

Hotel fee warning: What “for your convenience” really means

April 9, 2024July 28, 2023 by Christopher Elliott

If you’ve ever seen the words “for your convenience” on a hotel bill, you probably suspect it’s not really for your convenience. It’s for their convenience.

How do you find the best hotel at the lowest rate? If you have the right expert advice, you can find the perfect accommodations for your next trip. I've conducted hundreds of interviews with professionals to find the best tips on how to book a hotel room.

How to find the best hotel at the lowest price in 2025

January 6, 2025October 22, 2020 by Christopher Elliott

How do you find the best hotel at the lowest rate? If you have the right expert advice, you can find the perfect accommodations for your next trip. I’ve conducted hundreds of interviews with professionals to find the best tips on how to book a hotel room.