Are you a bad hotel guest? Here’s how to know
A few hours after Matt Rogers checked into his hotel in Dallas, he heard rhythmic grunting noises outside his door. They were coming from one of the worst hotel guests ever.
HOTEL
How to prevent hotel luggage theft: 5 expert strategies
If you’ve ever stored your luggage with a hotel, you probably know the nagging question: Is my bag safe?
Rooftop gardens, recycled linens: Inside Istanbul’s green tourism renaissance
Sustainability is everywhere at the Conrad Istanbul Bosphorus. It’s in the food and in the recycling program — and it’s even in the linens.
How Ireland’s Shelbourne Hotel is finding sustainability
The Shelbourne Dublin is on a mission to become a zero-waste hotel. It’s a lofty goal for any establishment, let alone a 200-year-old luxury hotel known as the Grand Dame of Dublin.
My hotel won’t answer me. How about a refund?
The hotel David Marsh reserved in Cancun, Mexico, is not responding to his questions — but it’s keeping his money. Can Booking.com help him get a refund?
My hotel had no record of my Booking.com reservation. Why can’t I get a refund?
Justin Baribeau books a hotel room online. But now there’s no record of his Booking.com reservation. Can he get his money back?
Here’s what’s missing from your hotel — and how to get it
Something is missing from your hotel — and you should know about it before your next trip. Here’s how to get what you want.
Is it safe to buy travel from a warehouse club like Costco?
It might be safe to book your next trip through a warehouse club like Costco, BJ’s or Sam’s Club. But it depends on your definition of safe.
Hotel fee warning: What “for your convenience” really means
If you’ve ever seen the words “for your convenience” on a hotel bill, you probably suspect it’s not really for your convenience. It’s for their convenience.
How to find the best hotel at the lowest price in 2025
How do you find the best hotel at the lowest rate? If you have the right expert advice, you can find the perfect accommodations for your next trip. I’ve conducted hundreds of interviews with professionals to find the best tips on how to book a hotel room.