Should Delta pay for my extra night in New York?
When Cecilia Dobrin’s flight is changed by her airline, she has to spend the night in New York. Does the airline owe her anything?
HOTEL
Maybe your travel standards are too low
Incredible customer service used to be more or less synonymous. Shocked by how far standards had fallen when it comes to travel.
What to do when things go “awry” with your Hotwire booking
Elsa Chung’s Hotwire booking goes “awry” after her promo code doesn’t work and the hotel isn’t what she expected. What should she do?
When you’re traveling, a picture can be worth a thousand dollars
You don’t have to be an expert on photographic evidence to take snapshots of your rental car before you drive off the lot, but it helps.
