Why did American reverse course on my compensation?
When Alan Estrebou is delayed by almost a day on American Airlines, the company promises him compensation. Then it backs out. Should American honor its word?
COMPENSATION
Did Delta do enough for this delayed passenger?
Heather Stork’s flight from St. Louis to Amsterdam was a mess from start to finish. Delta compensated her with travel vouchers. Is that enough for the mess that she had to endure?
Is this enough compensation for an interrupted Windstar cruise?
I feel partially responsible for what happened to the Keberles. They contacted me with a question about travel insurance and compensation.
Is this enough compensation for a ‘difficult’ journey?
Air travel can be hard. It’s been that way since the dawn of commercial aviation — and people like Robert Oliver know it.
FlipKey sends bride packing — can this wedding be saved?
Like any bride-to-be, Sam O’Hanlon-Videau didn’t leave anything to chance when she planned her destination wedding in Hawaii.
Left at the wrong airport by airline after a cancellation
Should airlines compensate their passengers for delays at the airport? Flying from Rome to Burlington via Philadelphia on US Airways.
