My Uber driver took me on a terrifying ride — is this $5 credit enough compensation?
An Uber driver takes Andrew Greenman on a wild ride through the Washington, D.C., suburbs. Does the company owe him anything for the stressful experience?
COMPENSATION
American Airlines promised me compensation for my flight delay. Where is it?
American Airlines promises Joseph Muskovich compensation for a lengthy flight delay. But despite repeated promises, it never pays. How can he get American Airlines to honor its promise?
Denied boarding compensation: Why Alaska Airlines owes a $3,244 refund under EU261
Sherry Fadely is turned away at the gate when she tries to board her flight in Madrid. Can she get compensation for being denied boarding? And who should pay her?
StubHub couldn’t deliver my Rod Stewart tickets. Am I owed any compensation?
Joe Barrett and his fiancee fly to Paris for a Rod Stewart concert. But their e-tickets for the show never make it. Should StubHub compensate him for the missed show?
Lufthansa screwed up my flights to India. Do I deserve compensation?
Emily Weir wants compensation from Lufthansa after her flights from New York to Delhi are delayed and rerouted. But Lufthansa won’t pay her a dime. What’s going on?
My wedding was ruined! What does Sandals owe me?
Alex and Jaime Passakos say their honeymoon at Sandals was ruined — and they want compensation.
Aer Lingus made me miss my flight. Then it charged me these booking fees!
Catriona Garry misses her flight from Edinburgh to Boston because there’s only one ticket agent at the airport. Can she get $1,200 in rebooking fees refunded?
Gazelle lost my iPhone. Can you help me find it?
Where is Joan Cassell’s iPhone? Gazelle says it sent it back to her, but there’s no evidence it was delivered. Whose responsibility is this lost phone?
Swiss lost luggage problem: Can the airline only refund me for half my expenses?
When an airline loses your luggage, does it have to fully refund your expenses? That’s what Adam Hirsch would like to know after Swiss International Airlines lost his luggage on a flight from Los Angeles to Venice, Italy.
Jiffy Lube ruined my car engine. Why won’t it pay $12,998 for repairs?
The engine in Ali Cotton’s Nissan Altima is damaged after he brings it to Jiffy Lube for an inspection. Does the company have to pay his $12,998 repair bill?