Denied boarding compensation: Why Alaska Airlines owes a $3,244 refund under EU261
Sherry Fadely is turned away at the gate when she tries to board her flight in Madrid. Can she get compensation for being denied boarding? And who should pay her?
COMPENSATION
StubHub couldn’t deliver my Rod Stewart tickets. Am I owed any compensation?
Joe Barrett and his fiancee fly to Paris for a Rod Stewart concert. But their e-tickets for the show never make it. Should StubHub compensate him for the missed show?
Lufthansa screwed up my flights to India. Do I deserve compensation?
Emily Weir wants compensation from Lufthansa after her flights from New York to Delhi are delayed and rerouted. But Lufthansa won’t pay her a dime. What’s going on?
My wedding was ruined! What does Sandals owe me?
Alex and Jaime Passakos say their honeymoon at Sandals was ruined — and they want compensation.
Aer Lingus made me miss my flight. Then it charged me these booking fees!
Catriona Garry misses her flight from Edinburgh to Boston because there’s only one ticket agent at the airport. Can she get $1,200 in rebooking fees refunded?
Gazelle lost my iPhone. Can you help me find it?
Where is Joan Cassell’s iPhone? Gazelle says it sent it back to her, but there’s no evidence it was delivered. Whose responsibility is this lost phone?
Swiss lost luggage problem: Can the airline only refund me for half my expenses?
When an airline loses your luggage, does it have to fully refund your expenses? That’s what Adam Hirsch would like to know after Swiss International Airlines lost his luggage on a flight from Los Angeles to Venice, Italy.
Jiffy Lube ruined my car engine. Why won’t it pay $12,998 for repairs?
The engine in Ali Cotton’s Nissan Altima is damaged after he brings it to Jiffy Lube for an inspection. Does the company have to pay his $12,998 repair bill?
A missed connection and a $300 bill — did Aeromexico offer him enough compensation?
When Coty Cockrell found out he’d be stuck in Mexico City for a day after missing a flight connection, an Aeromexico representative told him not to worry. The airline would cover his lodging and food expenses. It didn’t.
Chased out of his hotel for complaining about a small room. Is this enough compensation?
Jimmy Lim thought he’d booked a suite for his family in Hong Kong through Booking.com. He ended up getting chased out of the hotel after complaining about the size of his rooms. Now he wants a refund — and, of course, he isn’t getting it.