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Elliott Report

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COMPENSATION

What if I told you that your airline owed you money? What if I said it effectively overbills every American for tickets?

Are airlines under-compensating you?

January 26, 2024April 19, 2014 by Christopher Elliott

… Read more

Categories Commentary
All Robin Rosner wanted was a little peace and quiet when she checked into the Sheraton Centre hotel in Toronto recently.

What does a hotel owe me for construction noise?

January 23, 2024August 20, 2013 by Christopher Elliott

All Robin Rosner wanted was a little peace and quiet when she checked into the Sheraton Centre in Toronto recently.

Categories Should I Take The Case?
When an unstoppable force meets an immovable object, you get what happened to Paul and Cindy Bergeson on their trip to Mexico.

A “royal” complaint with the right resolution? Maybe not

January 23, 2024April 5, 2013 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?
Amanda was "very upset" after her United Airlines flight from Honolulu to the Marshall Islands was canceled because of a sick crewmember.

Did United offer me compensation for a rough night in the ballroom?

January 22, 2024January 18, 2013 by Christopher Elliott

Amanda Ellis says she was “very upset” after her United Airlines flight from Honolulu to the Marshall Islands was canceled because of a sick crewmember.

Categories Is This Enough Compensation?
Tom Posch missed a weekend trip to Cleveland last summer after United Airlines overbooked his flight. Airline offered as compensation.

A long, bumpy ride to denied-boarding compensation

February 17, 2024December 22, 2012 by Christopher Elliott

Tom Posch missed a weekend trip to Cleveland last summer after United Airlines overbooked his flight. Normally, travelers in Posch’s shoes would quietly accept the flight vouchers the airline offered as compensation.

Categories The Navigator
Anything can happen on a plane. Anything did happen to Rita Auth when she boarded a recent flight from Dallas to Tucson.

Someone urinated on my airline seat — is this enough compensation?

January 22, 2024December 6, 2012 by Christopher Elliott

Anything can happen on a plane. Anything did happen to Rita Auth when she boarded a recent flight from Dallas to Tucson.

Categories Case Dismissed
The Ludtke's family vacation in Fort Myers, Fla., ended on a bad note when they flew back to Chicago on Spirit Airlines.

What to do when your airline tells you to shut up

January 22, 2024July 11, 2012 by Christopher Elliott

Ryan Ludtke’s family vacation in Fort Myers, Fla., ended on a bad note when they flew back to Chicago on Spirit Airlines.

Categories Commentary
It was supposed to be a vacation of a lifetime for Jane Gray -- a trip from Southwest England, where she lives, to Maui.

Help! Airline broke my wheelchair and ruined Hawaii vacation

January 22, 2024June 4, 2012 by Christopher Elliott

It was supposed to be a vacation of a lifetime for Jane Gray — a trip from Southwest England, where she lives, to Maui.

Categories Commentary
Bad flight stories are a dime a dozen, but every now and then, I get one that rises above the others. Like Michelle Vazul's.

“You should all die”

January 22, 2024April 24, 2012 by Christopher Elliott

Bad flight stories are a dime a dozen, but every now and then, I get one that rises above the others. Like Michelle Vazul’s.

Categories Commentary
The late model Hyundai Elantra that Joe Gershman rented from Dollar in Charleston, SC, recently looked fine from the outside.

No spare tire in my car rental – do I deserve a credit?

January 22, 2024April 23, 2012 by Christopher Elliott

The late model Hyundai Elantra that Joe Gershman rented from Dollar in Charleston, SC, recently looked fine from the outside.

Categories Commentary
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