They didn’t keep their published schedule – why do we have to pay?
It is perhaps one of the most glaring double standards in the travel industry: Airline is under no obligation to keep its schedule.
AMERICAN AIRLINES
Does flying poodle deserve a straight answer about his carrier?
Ed Zielinski isn’t a novice flier and neither is his 15-year-old poodle. They pay a $125 pet carry-on fee, and the trio boards the plane.
Hey American Airlines, where’s the refund for my canceled flight?
When Kristen Nordlund’s American Airlines flight is canceled, she’s promised a refund. But it never arrives. What now?
Billed by American Airlines — and then billed again
Russell Higley is promised a refund after his flight is canceled. But now his airline is trying to bill him twice for a flight he never took. What’s the problem?
Why is US Airways so un-American?
If you read nothing more than the headline of this story, you might think this is another rant about the evils of airline consolidation — a consolidation that, by the way, isn’t over yet.