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AMERICAN AIRLINES

Any day now, the U.S. Department of Justice will approve the merger between American Airlines and US Airways.

Why merging American Airlines with US Airways is a terrible idea

May 24, 2024July 20, 2013 by Christopher Elliott

Any day now, the U.S. Department of Justice will approve the merger between American Airlines and US Airways.

Categories Commentary
Flight delays happen. The flight from Tel Aviv to Honolulu by way of Los Angeles was so long, and the initial compensation so inadequate.

Delayed by a day, and these flight vouchers aren’t gonna cut it

January 23, 2024July 9, 2013 by Christopher Elliott

Flight delays happen. But the one experienced by Nigel Goring-Morris and his companion on their flight from Tel Aviv to Honolulu by way of Los Angeles was so long, and the initial compensation so inadequate, that I’m considering getting involved.

Categories Should I Take The Case?
Diane Austin's booked a $730 roundtrip ticket in April through Orbitz on American Airlines to fly to the dangerous Puerto Vallarta.

Do I deserve a refund after my destination turned dangerous?

January 23, 2024July 2, 2013 by Christopher Elliott

Diane Austin’s problem isn’t that unusual, which is why I’ve decided to write something about it. In April, she booked a $730 roundtrip ticket in April through Orbitz on American Airlines to fly to Puerto Vallarta.

Categories Should I Take The Case?
The proposed merger between American Airlines and US Airways may not be a done deal, even if almost everyone is behaving as if it were.

Should this airline merger be allowed to fly?

January 23, 2024June 2, 2013 by Christopher Elliott

The proposed merger between American Airlines and US Airways may not be a done deal, even if almost everyone is behaving as if it were.

Categories The Navigator
Sean Hillen's case is either an example of an airline crewmember on a power trip or a passenger behaving badly.

“Let’s go out on the tarmac and deal with this, just you and I, right here, right now”

January 23, 2024May 21, 2013 by Christopher Elliott

Sean Hillen’s case is either an example of an airline crewmember on a power trip or a passenger behaving badly.

Categories Should I Take The Case?
What if you could make the call on the proposed merger between American and US Airways? It's not a hypothetical question.

Should the U.S. government approve the American Airlines – US Airways merger?

January 23, 2024May 20, 2013 by Christopher Elliott

What if you could make the call on the proposed merger between American and US Airways?

Categories Commentary
They're seeking a refund for a non-refundable airline ticket due to an emergency, but the airline is requesting a significant fee.

No hope for an airline ticket refund – or is there?

January 23, 2024May 18, 2013 by Christopher Elliott

When Kathy Stickney’s niece must return home early to be with her ailing father, she must forfeit an American Airlines ticket. But is that fair?

Categories The Travel Troubleshooter
The traveler booked a flight to the Virgin Islands for a family wedding but faced disruptions when American Airlines canceled the flight.

I missed my brother’s wedding and now I’m missing my refund

January 23, 2024March 9, 2013 by Christopher Elliott

Ronnee Schweizer’s flight to the Virgin Islands is canceled, and when her online agency issues a refund, part of the money is missing. How does she get it back?

Categories The Travel Troubleshooter
The long-rumored merger between American Airlines and US Airways appeared to move a step closer early this month.

Is an American – US Airways merger good for air travelers?

January 22, 2024January 13, 2013 by Christopher Elliott

… Read more

Categories The Navigator
Archie Wong and his family found themselves stranded in Hawaii after American Airlines canceled their flight.

They canceled his flight twice – are these vouchers enough?

January 22, 2024November 8, 2012 by Christopher Elliott

… Read more

Categories Commentary
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