Should the U.S. government approve the American Airlines – US Airways merger?
What if you could make the call on the proposed merger between American and US Airways?
AMERICAN AIRLINES
No hope for an airline ticket refund – or is there?
When Kathy Stickney’s niece must return home early to be with her ailing father, she must forfeit an American Airlines ticket. But is that fair?
I missed my brother’s wedding and now I’m missing my refund
Ronnee Schweizer’s flight to the Virgin Islands is canceled, and when her online agency issues a refund, part of the money is missing. How does she get it back?
Why did my ticket refund take forever and a day?
Gripes about lengthy refunds are not unique to the travel industry, or even to airlines. But if you want your money back for a ticket, you should probably be prepared for a long wait.
Is it too hard to get an airline ticket refund?
When John King’s mother dies, he asks American Airlines to refund her ticket. Instead of sending the money, it emails him a series of form letters. What should he do?
Should a European law protect American air travelers?
Paul Kivett’s plane broke down twice before it could take off from Chicago this summer. He arrived in Paris almost five hours late.
Who benefits the most from your airline affinity card? (That’s not a trick question)
Hey buddy, wanna sign up for a credit card?
Nothing says “I’m sorry” like airline miles
Renata Fidman’s outbound flight is delayed because of mechanical problems, so is her return flight. The compensation? A form letter and a few frequent flier miles. Is it enough?