Sixt promised to reimburse me $385 for these tires. Where’s the money?
When Ray Cook damages two tires on his Sixt rental car, the company promises to cover the expense of replacing them. But months later, he’s still waiting for his money.
Christopher Elliott
Help! Someone stole 200,000 Chase points, and I can’t get them back
What would you do if you logged into your Chase account and found 200,000 Chase Sapphire points were missing?
Avoid these overcrowded destinations this summer
Do I really need to show you pictures of Dubrovnik when there’s a cruise ship in town, or of the Trevi Fountain in Rome on a hot day, to prove travel has never been as crowded as it is this summer?
How the Sydney Opera House became a symbol of sustainability (and an even bigger tourist attraction)
The Sydney Opera House is more than just an architectural marvel. It’s more than the gleaming white sails that grace postcards, Instagram feeds, and travel documentaries. It’s more than the iconic backdrop to Australia’s New Year’s Eve fireworks.
I didn’t make these Sam’s Club purchases — and I have the perfect alibi!
Barbara Bowman’s credit card was stolen and used at Sam’s Club. She wants a refund, and she has the perfect alibi: She’s never been a Sam’s Club member.
Oh no! United Airlines changed our flight, and now we can’t make our connection
Brian Landmann books award tickets on Lufthansa through United Airlines. But when United changes his itinerary, he’s left with an impossible connection. Can he get United to fix this?
My daughter’s Greyhound bus left early and she missed it. Can she get a refund?
Jessica Wehner’s worst travel nightmare turned into a reality just before a busy holiday weekend. That’s when her daughter, Samantha, tried to take a Greyhound bus back to college. But the motorcoach left without her.
Passengers are missing their summer flights. Here’s how to avoid being left behind
Ever had this nightmare? You’re racing through the airport, dodging slow-moving travelers, swerving to avoid those annoying golf carts, only to arrive breathlessly at your gate just as the doors close.
Warning: Travel insurance may not cover this
As summer travel heats up, so does the demand for travel insurance. But before you click “buy” on a policy, take a minute to read the fine print.
I can’t see this Pink concert. Do I deserve a refund?
Kristi Clynes pays a premium price for her Pink concert tickets, but an obstruction blocks her view of the stage. Can she get a refund from Ticketmaster?