How to navigate the child-unfriendly skies
What is it with airlines and kids these days? Whether it’s an air carrier trying to squeeze more reservation fees.
Christopher Elliott
What to do when things go “awry” with your Hotwire booking
Elsa Chung’s Hotwire booking goes “awry” after her promo code doesn’t work and the hotel isn’t what she expected. What should she do?
Four months of emails are MIA — what should we do?
Gavin Sullivan’s parents are missing four months worth of emails, and they think Comcast is to blame. What should they do?
Well, it’s not quite a full refund, but it’ll do — or will it?
She noticed something unusual: Her online travel agency, Globester.com, had charged her twice for one ticket.
Was he overcharged at his Puerto Vallarta hotel?
The levy family are big fans of Riu Hotels & Resorts, a Spanish chain of all-inclusive properties with locations in the Caribbean and Mexico.
Airlines sue travel clubs for appropriating logos
It starts with a postcard saying that you’ve won an airline ticket. To collect your prize, you have to attend a brief presentation.
What to do about knee offenders and other “me first” passengers
“Safety first” may be the American travel industry’s unofficial slogan, but for some travelers, it’s more like “Me first!”
Does insurance cover my frequent flier miles?
He uses frequent flier miles to pay for a return flight to the United States from Australia. Insurance company is balking at a refund.
This Frigidaire doesn’t refrigerate – why won’t my warranty work?
Lisa Veyka’s Frigidaire air conditioner stops working just before a hot holiday weekend. Why won’t anyone help her?
Hey United, where’s the refund you promised for our rental car?
Rachel Hall and her husband needed to fly United from San Francisco to Portland, Maine, for a wedding. They made it as far as Newark.