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VACATION

It's vacation rental horror story season. It's the time of year when everyone loves to complain about that overpriced home.

Ripped off by your vacation rental? Not if you read this

January 29, 2024February 7, 2015 by Christopher Elliott

It’s vacation rental horror story season. It’s the time of year when everyone loves to complain about that overpriced home.

Categories Commentary
The travel industry’s favorite new word seems to be “no.” Sergio Lopez knows that. So does Melanie Channick.

Why the travel industry’s favorite new word is “no” – and what to do about it

January 29, 2024October 26, 2014 by Christopher Elliott

The travel industry’s favorite new word seems to be “no.” Sergio Lopez knows that. So does Melanie Channick.

Categories The Navigator
What makes Sylvia Guarino's case interesting isn't that she had a disappointing stay at a vacation rental she booked through VRBO.

Do I deserve a refund for this Sicilian vacation rental through VRBO?

January 27, 2024August 18, 2014 by Christopher Elliott

What makes Sylvia Guarino’s case interesting isn’t that she had a disappointing stay at a vacation rental she booked through VRBO.

Categories Should I Take The Case?
Shazia Shahid’s overbilling problem by US Airways is not a dime a dozen. It is, strictly speaking, 141,140 dimes.

What does US Airways owe me for “ruining” my vacation?

January 27, 2024August 12, 2014 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?
Joseph Gordon's recent stay at the Aruba Marriott Resort & Stellaris Casino did not go as planned. Actually, that may be an understatement.

Sickened in Aruba – does this guest deserve a vacation re-do?

January 27, 2024August 4, 2014 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?
John Hassett cancels his Airbnb rental half a year before he’s scheduled to check in. Why can’t he get a refund?

Why can’t I get a refund for my Airbnb rental?

January 27, 2024July 25, 2014 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Diana Younts' problem isn't her vacation rental from hell. That one, she fixed on her own. She was trying to leave a review.

Why can’t I leave a review about my vacation rental from hell?

January 27, 2024June 9, 2014 by Christopher Elliott

… Read more

Categories Should I Take The Case?
Gladys Martin's Expedia vacation package is missing two key components. Should she have to pay for its mistake?

An empty vacation package from Expedia

January 26, 2024April 11, 2014 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
The site through which she booked the vacation rental is refusing a refund, despite a written guarantee. Can it do that?

A shabby vacation rental and a missing refund

January 23, 2024September 13, 2013 by Christopher Elliott

When Carol Swartz tries to check in to a condo in New Hampshire, she finds the unit in a state of disrepair. Now the site through which she booked the rental is refusing a refund, despite a written guarantee. Can it do that?

Categories The Travel Troubleshooter
Turns out that avoiding the crowds isn't just a yawner of a cliche. It can be flat-out wrong, but the world's travel "experts" recommend this

Why the travel crowd is smarter than you — or me

January 23, 2024August 31, 2013 by Christopher Elliott

Go on, follow everyone to the beach this weekend.

Categories Commentary
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