Think that free trip insurance is all you need? Think again

When Monique Tubb’s adult daughter injured herself while vacationing in Colorado, she canceled the rest of her trip. Tubb was confident that her UnitedPlus Explorer card’s free trip insurance would cover all the additional expenses.

It didn’t. And now Tubb wants to know why the insurance company hasn’t paid her full claim. Read more “Think that free trip insurance is all you need? Think again”

American Airlines told me the fare was $169. Then it charged me $1069

Dale Allen and his girlfriend are looking forward to a tropical vacation in Cancún. Unfortunately, they arrive at the airport too late and miss their flight. Wanting to leave immediately, they buy one-way tickets at the American Airlines counter. Allen is sure the agent said that the tickets cost $169 each — so why is his credit card charged $2,400? Read more “American Airlines told me the fare was $169. Then it charged me $1069”

I won my Airbnb lawsuit by default. Now how do I get my money?

When Yogendra Sagar complained to Airbnb about two stays in India it gave him the cold shoulder. So he sued the CEO — and won. Now Sagar wants to know how he can receive the payout that he won in his Airbnb lawsuit. Read more “I won my Airbnb lawsuit by default. Now how do I get my money?”

A stranger on my bus tour made me sick. Can I get a refund?

Gayle Hackner took a Trafalgar bus tour throughout Spain and Portugal for 13 days. During that time, she was disgusted that a man and his young son in adjacent seats appeared to be sick. Their constant coughing irritated her. But the last straw came at the end of the tour when she woke up sick herself. Now that she’s home, she wants to know if Trafalgar owes her a refund for this unpleasant bus tour. Read more “A stranger on my bus tour made me sick. Can I get a refund?”

After a rough start to her Galapagos vacation, she can’t get an unused ticket refund

Victoria Ramirez’ Galápagos Islands vacation gets off to two false starts. Why won’t her online travel agent offer an unused ticket refund? Read more “After a rough start to her Galapagos vacation, she can’t get an unused ticket refund”

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