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VACATION

For just $1,749, Judy and her fiancé could fly to Florida and enjoy a three-day Caribbean “cruise and stay” package, it's a scam.

Is this a scam? A vacation package never received

January 22, 2024February 12, 2013 by Christopher Elliott

The offer looked like an incredible bargain. For just $1,749, Judy Citko and her fiancé could fly from California to Florida and enjoy a three-day Caribbean “cruise and stay” package.

Categories Should I Take The Case?
Pet emergency forces rescheduling of non-refundable Regent Palms trip booked via SniqueAway/Classic Vacations.

My dog needs to have surgery. No, seriously.

January 22, 2024June 15, 2012 by Christopher Elliott

When Allan Keiter’s dog needs major surgery, he’s forced to cancel his Caribbean vacation. But his hotel won’t let him reschedule his vacation. Why not?

Categories Commentary, The Travel Troubleshooter
About a half-hour into our outbound flight, we were told that the landing gear did not come up and that we had to return to O'Hare.

Nothing says “I’m sorry” like airline miles

January 22, 2024June 8, 2012 by Christopher Elliott

Renata Fidman’s outbound flight is delayed because of mechanical problems, so is her return flight. The compensation? A form letter and a few frequent flier miles. Is it enough?

Categories Commentary, The Travel Troubleshooter
If you want to save a little money on your next SeaWorld vacation, booking it all in the same place might be a good move.

His SeaWorld vacation is sunk — where’s his refund?

January 22, 2024May 31, 2012 by Christopher Elliott

If you want to save a little money on your next SeaWorld vacation, booking a package might be a good move. That’s what Jim Strasbaugh thought when he found a two-day package at SeaWorld Orlando through SeaWorld Vacations.

Categories Commentary
Maybe Patsy should have known better than to rent a room using AirBnB. After all, she works for a hotel, and in a high-profile position.

Do I deserve a refund for the apartment rental from hell?

January 22, 2024May 7, 2012 by Christopher Elliott

Maybe Patsy Chan should have known better than to rent a room using AirBnB. After all, she works for a hotel, and in a high-profile position at that. It’s no secret that a reservation on this startup site is a hit-or-miss-proposition.

Categories Commentary
David Willard buys 350 points in Disney Vacation Club, Disney's timeshare program. But now he can't use them. Is he out of luck?

A broken Disney Vacation Club promise?

January 22, 2024November 4, 2011 by Christopher Elliott

David Willard is offered help with making a booking at a Disney Vacation Club — a promise Disney reneges on after his salesman goes on medical leave. Is there any way to get Mickey to keep his word?

Categories The Travel Troubleshooter
Knight's family was looking forward to an all-inclusive vacation in Ocho Rios, Jamaica, until the Beaches resort sent her some bad news.

Beaches vacation goes bust, but how about that ticket promise?

January 19, 2024November 4, 2010 by Christopher Elliott

Jen Knight’s family was looking forward to an all-inclusive vacation in Ocho Rios, Jamaica, until the resort sent her some bad news: Her hotel, Beaches Boscobel, would be closed for renovations.

Categories Commentary
Noah Markewich's Alitalia lost-luggage case had "lost cause" written all over it when he contacted me last week.

Three years later, Alitalia still owes me $528 for my lost baggage and ruined Italian vacation

January 19, 2024November 2, 2010 by Christopher Elliott

Noah Markewich’s lost-luggage case had “lost cause” written all over it when he contacted me last week.

Categories Commentary
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