As airlines try to monetize seat assignments, are disabled passengers being left behind?

Flying with a disability is never easy, but in the past, airlines have lightened the burden a little by offering passengers such as Scott Nold advance seat assignments. Read more “As airlines try to monetize seat assignments, are disabled passengers being left behind?”

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Is it time to take a stand against shrinking airline seats?

It’s not your imagination: Economy class seats on airplanes are shrinking.
Read more “Is it time to take a stand against shrinking airline seats?”

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An airline seat dispute quickly spirals out of control

Economy class airline seats are small and getting smaller — of that there is no doubt. But if you do have doubts, consider what happened to Deana Worth on a recent American Airlines flight from Los Angeles to Miami.

Worth purchased her economy class seat, believing she’d have an adequate amount of legroom, as she has in the past. But times change. She found herself on a Boeing 777 with about 31 inches of seat “pitch” — a rough measure of leg room.
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Economy class gets an upgrade – or is it a downgrade?

The lowly economy-class section is getting an upgrade in 2015. Or a downgrade, depending on your point of view.
Read more “Economy class gets an upgrade – or is it a downgrade?”

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Do you have the right to lean your economy class seat back as far as it goes?

Remember last summer’s debate about recline rage on planes?
Read more “Do you have the right to lean your economy class seat back as far as it goes?”

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Oh, you want a comfortable airline seat? That’ll be extra

Bob Bradenbaugh thought he’d booked an economy class seat when he flew from Miami to Barcelona on American Airlines recently. It turns out he’d only bought half a seat.
Read more “Oh, you want a comfortable airline seat? That’ll be extra”

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I bid on a business-class seat, but I only got half of one

When John Banister’s bid for an upgrade is successful, he thinks he’ll be flying home in style. He’s half right.
Read more “I bid on a business-class seat, but I only got half of one”

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Hey airlines, enough with the musical chairs!

Shortly before Deb Knapp flew from Fort Lauderdale to Johannesburg on Delta Air Lines, she made a troubling discovery: The “comfort” coach seats for which she’d paid an extra $358 had been changed. On the transatlantic flight, the airline re-seated her two rows away from her husband, James. It was his birthday.
Read more “Hey airlines, enough with the musical chairs!”

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Is it time for minimum airline seat standards?

It’s not your imagination. Airline seats are shrinking.
Read more “Is it time for minimum airline seat standards?”

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We gave up our seat on Spirit but they gave us nothing

Markus Mainka / Shutterstock.com
Markus Mainka / Shutterstock.com
Sarah Dragswiek and her family give up their airline seat in exchange for a promise of a refund and a voucher for a new ticket. But when the airline refuses to keep its word, what can they do?

Question: My husband, two-year-old son and I recently flew from Chicago to Phoenix on Spirit Airways. Before we took off, a flight attendant approached our seat to tell us that there was a problem with one of the seats, and that another passenger couldn’t use his seat. We were offered a refund of our son’s ticket and a free round trip voucher if we would hold our son on our lap in order to free a seat for the gentleman whose seat was not usable.

We agreed to this, and the flight attendant and gate agent (who had boarded the plane to help resolve the situation) told us that we should talk with the gate agents when we landed in Phoenix to claim our refund and free voucher.
Read more “We gave up our seat on Spirit but they gave us nothing”

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