Bob Bradenbaugh thought he’d booked an economy class seat when he flew from Miami to Barcelona on American Airlines recently. It turns out he’d only bought half a seat.
Read more “Oh, you want a comfortable airline seat? That’ll be extra”
When John Banister’s bid for an upgrade is successful, he thinks he’ll be flying home in style. He’s half right.
Read more “I bid on a business-class seat, but I only got half of one”
Shortly before Deb Knapp flew from Fort Lauderdale to Johannesburg on Delta Air Lines, she made a troubling discovery: The “comfort” coach seats for which she’d paid an extra $358 had been changed. On the transatlantic flight, the airline re-seated her two rows away from her husband, James. It was his birthday.
Read more “Hey airlines, enough with the musical chairs!”
“I am so tired of consumer reporters complaining about the size of the seats on a plane,” an email from Nick Papamarcos, a 37-year United Airlines employee, said. “Even worse, reporters who should know better [than to] give the snarky response, saying no one has ever asked for those small seats.”
Read more “Can you handle the truth about shrinking airline seats and baggage fees?”