Ski patrol won’t save you from a $30,000 rescue bill. But this might.
When it comes to skiing, it may be impossible to have too much travel insurance coverage.
CONSUMER ADVOCACY
Will StubHub’s FanProtect promise protect me when I can’t see Jason Bonham?
Charlene Burgett faces every concertgoer’s nightmare when she discovers her expensive StubHub tickets offer no view of Jason Bonham, the drummer she specifically came to see at the Celebrity Theatre in Phoenix. Can she get a refund?
Marriott closed my hotel but kept my money — and offered gift cards instead
When Jason Hanna prepaid $525 for a weekend at the Four Points by Sheraton LAX, he expected to stay at the Four Points by Sheraton LAX.
The secret ways travel companies get you to pay more — and how to beat them
Aren’t you being a little paranoid, thinking that your airline or hotel is spying on you? Are you overdoing it by switching to “private” mode on your browser when you buy airline tickets, to avoid paying a higher price?
Why it’s time to let Spirit Airlines go
Spirit Airlines is haunting the halls of bankruptcy court again. For the second time in about a year, the threat of liquidation looms large for the beleaguered discount carrier.
My insurance says I owe nothing, so why is Quest Diagnostics demanding $563?
Jan Burnett thinks her routine blood tests are behind her when she receives an explanation of benefits showing zero patient responsibility. But more than a year later, a collections notice arrived demanding payment for the same tests. Now she’s caught in a bureaucratic nightmare between Quest Diagnostics, her insurance company, and a collections agency.
Air Canada canceled her flight and promised to cover her hotel. Then it didn’t.
When Deborah Anbinder’s flight from Athens to Montreal made a dramatic U-turn on the runway and headed back to the gate, she expected the airline to take care of her.
My ticket change request is lost in translation. Can I get my $4,352 back from Austrian Airlines?
Randal Marchessault watches in disbelief as Austrian Airlines refunds him just $108 after a botched ticket change request. But the airline rebooks his wife’s identical ticket without any problem. Now he’s fighting to get a $4,352 refund.
Overseas Adventure Travel canceled her trip. Should she lose $4,534 for her ticket?
When Celia Dunlap’s tour operator shortened her Southeast Asia adventure, she lost $4,534 that she had paid for her airline ticket—and now she wants it back.
Weather excuse doesn’t add up for this Booking.com customer
When WestJet canceled Brittany Muffet’s recent flight, she found herself caught in a blame game between the airline and Booking.com. But that wasn’t the weird part.