CONSUMER ALERT: Airlines are hiking bag fees—again
Don’t look now, but the cost of checking your luggage is quietly rising again. American Airlines just raised the price for a second checked bag for tickets issued on or after February 20.
CONSUMER ADVOCACY
Will an Iran war ground your travel plans?
If you’re holding a ticket to Europe or Asia, you might want to check your flight status after you finish this article. The U.S. military is massing an impressive amount of hardware in the Persian Gulf, with reports suggesting a decision to attack Iran could come within the next week.
This is the most dangerous thing you can do when you travel
It never crossed my mind that the most dangerous thing in Nairobi would be on the road. A mosquito carrying an exotic disease or a hippopotamus, maybe. But when I boarded a bus — and then gripped the seat in front of me in panic as it nearly collided with several vehicles on the road — I knew I was wrong.
Beware the Vortex! How a $197 hair gadget sparked a three-month fight with American Express
Joanne Pantaleo thought her pricey high-frequency wand would grow hair, not headaches. After the gadget died, the merchant vanished, and American Express sided with the fraudsters. Is she stuck with a broken gadget?
My Enterprise rental car broke down! Do I deserve a refund?
When John Sand landed in Munich and picked up his rental car from Enterprise, he was ready for a fun-filled European road trip. Instead, he took an unexpected detour that left him without wheels for 36 hours and forced him to navigate a Kafkaesque customer service maze.
I heard noises under my rental car. Now I have a $2,000 bill from National!
Walter Gluzkin faces a months-long battle with National Car Rental over a damage claim on a Hyundai Sonata he returned just 30 minutes after picking it up. National’s damage recovery unit is demanding his insurance information for repairs he says he never caused. Can National get away with that?
Should I take an EV on my next road trip? Here’s the uncomfortable truth
Nathan Heinrich wanted an adventure when he rented a Ford Mustang Mach-E SUV for a Northern California road trip. Instead, he got a misadventure.
Ski patrol won’t save you from a $30,000 rescue bill. But this might.
When it comes to skiing, it may be impossible to have too much travel insurance coverage.
Will StubHub’s FanProtect promise protect me when I can’t see Jason Bonham?
Charlene Burgett faces every concertgoer’s nightmare when she discovers her expensive StubHub tickets offer no view of Jason Bonham, the drummer she specifically came to see at the Celebrity Theatre in Phoenix. Can she get a refund?
Marriott closed my hotel but kept my money — and offered gift cards instead
When Jason Hanna prepaid $525 for a weekend at the Four Points by Sheraton LAX, he expected to stay at the Four Points by Sheraton LAX.