Is it safe to leave my valuables in my hotel room? Here’s how to find out
It’s that moment of hesitation before you head out the door. The one where you ask, “Is it safe to leave my valuables in my hotel room?”
CONSUMER ADVOCACY
Nordstrom return problem: I didn’t send them a worn rug!
When Lori Ashbaugh sends her rug back to Nordstrom, the company decides to keep the carpet and her money. How can she fix this Nortstrom return problem?
Locked out of my rental in Italy. Why won’t Booking.com help me?
Tom Mason gets locked out of his vacation rental in Italy. Why is Booking.com ignoring his requests for help?
Brooklinen promised to refund my sheets. Why won’t it?
Why won’t Brooklinen refund Tracy Brom’s “hot and scratchy” sheets? After all, it promised her a refund.
Virgin Atlantic canceled my flight. Why won’t they refund my Chase points?
After Virgin Atlantic cancels Peter Ross’s flight from Washington to London, he asks for his Chase points back. Why isn’t he getting them?
Lufthansa made a booking error! Will I ever get a refund for my ticket?
Lufthansa made a booking error that cost Scott Davis more than a flight to Rome. It also tested his patience with a hidden fee, a mind-boggling bureaucracy, and world-class corporate stubbornness.
Sears refrigerator delivery problem: Can I get a refund?
Jonathan Schlefer has a delivery problem with his new Sears refrigerator. Despite repeated promises, the company won’t deliver it. Can he get his money back?
Travelers are lost in an AI maze. Here’s how to find a real person.
More travelers than ever are lost in an AI maze. Here’s what to do when you’re stuck talking to a chatbot.
Is the city I’m visiting safe? Here’s how savvy travelers can find out
How can you tell if the city you plan to visit is safe? It’s harder than ever to know. Here are some proven strategies.
I paid extra to change my flight on Norwegian Airlines — can I get my money back?
Tom Scruggs pays Norwegian Airlines a $79 change fee to get on an earlier flight. But then the airline rebooks him on a later flight. Can he get a refund?