When Corwin Simmonds rented a car from Budget in Marseille, France, he never expected a simple transaction to become a frustrating ordeal with multiple overcharges and a bewildering lack of customer service.
Should airlines limit or ban alcohol on planes? Passengers like Jodi Smith have an opinion.
It seems airlines are constantly finding new ways to make flying more uncomfortable. But for Mary Ann and David DeMichael, AirTransat succeeded beyond its wildest dreams.
If you’ve ever stored your luggage with a hotel, you probably know the nagging question: Is my bag safe?
Why is RVshare holding Aaron Olbrich’s $1,500 deposit after he returns his rental van? And can he ever get his money back?
Jeff Berman’s flight from Seattle to Quebec City was a nightmare. A delay on the first leg of his flight left him stranded in Calgary, and the only way out was to buy a new ticket to his final destination.
Why are passengers acting so badly? And what can you do if you’re seated next to an entitled passenger?
It’s that moment of hesitation before you head out the door. The one where you ask, “Is it safe to leave my valuables in my hotel room?”
When Lori Ashbaugh sends her rug back to Nordstrom, the company decides to keep the carpet and her money. How can she fix this Nortstrom return problem?
Tom Mason gets locked out of his vacation rental in Italy. Why is Booking.com ignoring his requests for help?
