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Zelle, a peer-to-peer payment app, is under fire for enabling fraudulent transfers between customers and scammers. Here's how to avoid falling for a Zelle scam.

How to get your money back from a Zelle scam or accidental money transfer

October 31, 2024August 8, 2022 by Christopher Elliott

Zelle, a peer-to-peer payment app, is under fire for enabling fraudulent transfers between customers and scammers. Here’s how to avoid falling for a Zelle scam.

If an airline cancels or delays your flight, do you deserve a refund? It depends. Here's a guide on airline cancellations and delays.

What should I do if my flight has been canceled or delayed?

October 7, 2025June 29, 2022 by Christopher Elliott

If an airline cancels or delays your flight, do you deserve a refund? It depends. Here’s a guide on airline cancellations and delays.

Rocky Mountaineer Customer Service Contacts

January 6, 2026September 28, 2021 by

Rocky Mountaineer is a Canadian rail-tour company based in Vancouver that operates luxury scenic trains on four rail routes in British Columbia, Alberta, Colorado, and Utah. It has a customer responsiveness rating of 3 out of 5.

Breeze Airways Customer Service Contacts

May 29, 2026September 4, 2021 by

Breeze Airways is a U.S.-based low-cost airline that operates point-to-point flights across the U.S., Mexico, the Caribbean, and Costa Rica, with most routes serving underserved medium-sized cities.

Warning: Car rental smoking fees are on the rise. If you rent a vehicle, you could be next -- whether you smoke or not.

Car rental smoking fees are on the rise. Here’s how to avoid them

October 28, 2024June 2, 2021 by Christopher Elliott

When Royal Caribbean cancels Rich Kanuchok's voyage to New England and Canada, it promises him a 125 percent cruise credit. So where is it?

Where is the 125 percent cruise credit Royal Caribbean promised me?

January 22, 2024April 12, 2021 by Christopher Elliott

Bank of America Customer Service Contacts

June 2, 2026March 31, 2021 by Aren Elliott

Bank of America is a multinational investment bank and financial services company headquartered in Charlotte. N.C.

Cash App Customer Service Contacts

May 16, 2026December 31, 2020 by

Cash App is a digital financial services platform operated by Block, Inc. (formerly Square, Inc.) that allows users to send and receive money, access a debit card, invest in stocks and bitcoin, apply for personal loans, and file taxes. Block, Inc. is a publicly traded company based in Oakland, Calif.

Quest Diagnostics Customer Service Contacts

July 16, 2026September 15, 2020 by Aren Elliott

Quest Diagnostics provides laboratory diagnostic testing and services to patients, physicians, hospitals, health insurers, employers and government agencies. It has a customer responsiveness rating of 3 out of 5.

eBay Customer Service Contacts

August 22, 2026August 25, 2020 by

eBay operates an online marketplace that facilitates consumer-to-consumer and business-to-consumer sales of new, used, and collectible items across more than 190 markets worldwide. Founded in 1995 and headquartered in San Jose, Calif., the company is publicly traded on the Nasdaq under the ticker EBAY. In early 2026, eBay announced the acquisition of Depop, a consumer-to-consumer marketplace for pre-owned fashion. eBay has faced recurring customer complaints about account suspensions, AI-driven customer service that makes it difficult to reach a human representative, and disputes involving its Money Back Guarantee. It has a responsiveness rating of 3 out of 5.

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