When Laurie Mannino tried to change her airline tickets on British Airways, she ran into a common problem: The airline kept her on hold for hours.
So she Googled “talk to a human at British Airways” and found a number that picked up on the first ring.
It was a fake.
When IcelandAir changes Patricia Boyle’s flights from Baltimore to Washington Dulles, she asks for a refund from her tour operator, IcelandAir Holidays. Why isn’t it responding?
Chuck Brown sent money to the wrong person through Zelle. Will he ever get it back?
Zelle is a digital payments network that enables U.S. consumers and small businesses to send and receive money directly between bank accounts using an email address or U.S. mobile phone number. It is operated by Early Warning Services, LLC, a fintech company owned by seven major U.S. banks: Bank of America, Capital One, JPMorgan Chase, PNC Bank, Truist, U.S. Bank, and Wells Fargo. As of April 1, 2025, Zelle discontinued its standalone mobile app; the service is now available exclusively through participating banks and credit unions.
Virgin Voyages produces and operates adult-only cruise vacations, running a fleet of passenger ships on Caribbean and international itineraries, and is based in the United States.
If your travel insurance claim is denied, try these insider strategies for a successful appeal. You may be able to get your money back.
Are portable concentrators are allowed on planes? One couple on a Viking Cruise found the answer the hard way: not necessarily.
DirecTV is a video programming distributor based in El Segundo, California. The company provides digital satellite service and streaming TV to U.S. customers. DirecTV is now a wholly owned subsidiary of TPG Inc., following the completion of AT&T’s sale of its remaining 70% stake in July 2025. It has customer service responsiveness rating of 3 out of 5.
