My PayPal account is frozen – can you unfreeze it?
Paypal closed Hunter Roquemore’s account after he sold a computer on eBay. How can he unfreeze it? He needs help.
Problem Solved
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
This “chunk of junk” isn’t what I thought it would be
Elaine orders a mystery box from an online retailer. It’s short by two items. Why won’t the retailer replace the missing merchandise?
Hey Verizon, what happened to those discounts you promised?
Verizon promises Allen Myers $35 in monthly discounts on his bill, and he has it in writing. So why isn’t it honoring its agreement?
Help, my Cardcash gift card is bogus!
Veronica Wittmann buys a $100 gift certificate through a company called Cardcash. Then the money disappears. What happened?
Should Honda replace the illegal tint on my used car?
The tint on Benjamin Schwartz’s Honda is not quite up to standards, and he wants his dealership to fix it. But should it?
Hey Kohls, why can’t I have those body bags at the sale price?
Dolores Gillespie thinks she’s going to pay $12 for a handbag. But Kohl’s has other plans for her purchase. Who is right?
Four months of emails are MIA — what should we do?
Gavin Sullivan’s parents are missing four months worth of emails, and they think Comcast is to blame. What should they do?
This Frigidaire doesn’t refrigerate – why won’t my warranty work?
Lisa Veyka’s Frigidaire air conditioner stops working just before a hot holiday weekend. Why won’t anyone help her?
Help! Verizon Wireless’ “global” plan overcharged me
Lisa Littlewood is overbilled by Verizon Wireless and it won’t adjust her invoice. Why not?Verizon Wireless’ “global” plan overcharged me.