Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
The camera Tristan Caulfield and his wife bought at Target for their honeymoon doesn’t work, but the retailer is giving the couple a runaround in their effort to get it fixed. Is this camera a lost cause?
This piqued my interest, because I thought I might be moving in a few months, and so I asked him whether this covered moves. He said that it did — one move per year. This seemed like a good deal to me, so I asked him to sign me up.
I know you should get things in writing, but I trusted him, and I really don’t think you should have to have everybody you ever talk to at every business write down everything they say.
Question: A few years ago I found some undeveloped 8mm movies that were more than 40 years old. They were of my family and I wanted to see if I could get them developed.
I knew that because they were old, I would probably have a hard time finding someone who could do it. I looked online and found a couple of different companies and read their websites. They both seemed reputable. I also went to our local camera shop and asked them if they could recommend any place. They recommended Rocky Mountain Film Labs in Aurora, Colo.
