I terminated my cell phone service, but where’s my credit?
Lavan Reddy has to pay for a month of AT&T service he won’t use after canceling his service. Is that fair? I need your help with a refund.
Problem Solved
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
Sprint doubled my tablet bill – what should I do?
Why are his Sprint bills suddenly higher? You probably won’t like the answer — or how his wireless company tries to “fix” his problem.
No visit from Terminix, but they sent a bill anyway
Renee Delk insists a Terminix technician didn’t visit her home. Terminix’s records say otherwise. So who’s right?
Not an ice way to be treated by GE
I have a problem with my GE refrigerator I bought GE replaced the entire ice maker at a cost of $239. Last week, the ice maker broke again.
“Multiple, invasive” repairs on my air conditioning unit – can you help?
Dan Gallagher’s Bryant air conditioning unit has multiple, invasive damage and doesn’t work right. Who is responsible for fixing it?
My PayPal account is frozen – can you unfreeze it?
Paypal closed Hunter Roquemore’s account after he sold a computer on eBay. How can he unfreeze it? He needs help.
This “chunk of junk” isn’t what I thought it would be
Elaine orders a mystery box from an online retailer. It’s short by two items. Why won’t the retailer replace the missing merchandise?
Hey Verizon, what happened to those discounts you promised?
Verizon promises Allen Myers $35 in monthly discounts on his bill, and he has it in writing. So why isn’t it honoring its agreement?
Help, my Cardcash gift card is bogus!
Veronica Wittmann buys a $100 gift certificate through a company called Cardcash. Then the money disappears. What happened?