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Is This Enough Compensation?

Did the company offer enough compensation? That is the question.

When you get a complaint from someone with the title “Imam,” “Rabbi” or “Reverend,” you assume something has gone wrong.

What can a Benedictine monk teach United Airlines about customer service? A lot

September 15, 2023January 6, 2015 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?
Shutterstock

Delayed by a day – is that the best US Airways can do?

August 28, 2023December 16, 2014 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?
Kunertus / Shutterstock.com

British Airways abbreviated my vacation — what am I owed?

August 28, 2023September 30, 2014 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?
United Airlines flight 6260 from Los Angeles to Bozeman, Mont., experienced a little mechanical problem on July 2.

Is this enough compensation for being locked in the bathroom?

September 21, 2023September 16, 2014 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?

Well, it’s not quite a full refund, but it’ll do — or will it?

September 9, 2014 by Christopher Elliott

After Cathleen Kirk flew from Oakland to Washington for a funeral in April, she noticed something unusual: Her online travel agency, Globester.com, had charged her twice for one ticket.

Read more

Categories Is This Enough Compensation?

Should the babies in business class get priority bassinets?

August 31, 2023August 19, 2014 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?
Denise Kappa / Shutterstock.com

What does US Airways owe me for “ruining” my vacation?

September 15, 2023August 12, 2014 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?
Joseph Gordon's recent stay at the Aruba Marriott Resort & Stellaris Casino did not go as planned. Actually, that may be an understatement.

Sickened in Aruba – does this guest deserve a vacation re-do?

September 14, 2023August 4, 2014 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?
Shutterstock

What to do about that nonrefundable refundable hotel rate in Paris

August 31, 2023July 29, 2014 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?

What is this “thing” in my airline meal – and what are you going to do about it?

July 1, 2014July 1, 2014 by Christopher Elliott

If you’re a regular reader of this site, it may seem hard to believe, but even first-class passengers sometimes need help.

Read more

Categories Is This Enough Compensation?
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