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Is This Enough Compensation?

Did the company offer enough compensation? That is the question.

Everything seemed fine with the Jeep that Vitor rented from an independent rental company called Super Car Rentals in Aruba.

My rental stopped running and now they want me to pay $6,523!

January 23, 2024March 29, 2013 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?
When Michael Kestan rented a car in Israel through Expedia, he went through all the steps necessary to ensure he was insured.

Is mandatory car rental insurance a “bait and switch” scheme?

January 23, 2024March 22, 2013 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?
Groupon is a bargain website that promises daily deals and "unbelievable" customer service. But Stuart Lord says he got neither.

Maybe this Groupon deal wasn’t a deal after all

January 23, 2024March 8, 2013 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?
Amanda was "very upset" after her United Airlines flight from Honolulu to the Marshall Islands was canceled because of a sick crewmember.

Did United offer me compensation for a rough night in the ballroom?

January 22, 2024January 18, 2013 by Christopher Elliott

Amanda Ellis says she was “very upset” after her United Airlines flight from Honolulu to the Marshall Islands was canceled because of a sick crewmember.

Categories Is This Enough Compensation?
An uncomfortable night at the Comfort Inn, Comfort Suites. How do you say "I'm sorry" for a really bad hotel stay?

An uncomfortable night at the Comfort Suites

January 22, 2024January 4, 2013 by Christopher Elliott

An uncomfortable night at the Comfort Inn, Comfort Suites. How do you say “I’m sorry” for a really bad hotel stay?

Categories Is This Enough Compensation?
Airlines insist they don't separate families with kids with seat selection fees. And I believe it -- until I heard from Vicki Wallace.

Airline seat fees separate mom from five-year-old twins

January 22, 2024December 13, 2012 by Christopher Elliott

Ever since airlines added new economy-class seat reservation fees, they’ve insisted that the new charges would not lead to families with young kids being separated. And I believed it — until I heard from Vicki Wallace.

Categories Is This Enough Compensation?
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