Category: Airline

Condor (Condor Flugdienst GmbH) is Germany’s third largest commercial airline based on fleet size and passengers flown. Based in Frankfurt, it operates scheduled flights to leisure destinations in the Mediterranean, Asia, Africa, North and South America and the Caribbean. It is a subsidiary of the British Thomas Cook Group, but still partners with its former parent the German Lufthansa Group through the use of the Lufthansa Group’s Miles & More program. It has a customer service responsiveness rating of 3 out of 5.

Founded in 1988, Thai Airways is the flag carrier airline of Thailand. Thai is a founding member of the Star Alliance. From its hub at Suvarnabhumi Airport, near Bangkok, Thai flies to 78 destinations in 35 countries. It has a customer service responsiveness rating of 3 out of 5.

Aegean Airlines S.A. is a Greek airline that is part of the Star Alliance. It operates scheduled and charter services from Athens and Thessaloniki to other major Greek destinations as well as to a number of European destinations. It has a customer responsiveness rating of 3 out of 5.

Turkish Airlines is the flag carrier of Turkey and is headquartered in Istanbul. It has a responsiveness rating of 3 out of 5.

TAP Portugal is the flag carrier airline of Portugal headquartered at Lisbon Portela Airport which also serves as its hub. It has a customer service responsiveness rating of 3 out of 5.

Fiji Airways, formerly Air Pacific (a trading name of Air Pacific Limited), is the flag carrier airline of Fiji. It is based in Nadi and operates international and domestic services to 10 countries and 17 cities around the Pacific Ocean, including Oceania, the United States and Hong Kong. Fiji Airways annually transports almost two-thirds of the visitors to the country.  Fiji Airways is majority owned by the Government of Fiji (51%) with Qantas holding a 46% stake. It has a customer service responsiveness rating of 3 out of 5.

Aer Lingus is an airline based in Ireland.  It is a wholly owned subsidiary of International Airlines Group, the parent company of British Airways and Iberia Airlines. It has a customer responsiveness rating of 3 out of 5.

Austrian Airlines AG, often shortened to Austrian, is the flag carrier of Austria and a subsidiary of the Lufthansa Group. The airline is headquartered on the grounds of Vienna International Airport in Schwechat where it also maintains its hub. The company operates scheduled services to over 130 destinations worldwide. It has a customer service rating of 3 out of 5.

Alaska Airlines, which is based in Seattle, is the seventh largest U.S. air carrier. The airline serves more than 100 destinations in the contiguous United States, Canada, Mexico, and four Hawaiian Islands. It has a customer service rating of 3 out of 5.

Air France is the French flag carrier headquartered in Tremblay-en-France. It is a subsidiary of the Air France-KLM Group. Air France has a responsiveness rating of 2 out of 5.