Aeroflot, also known as Russian Airlines, is the flagship carrier of the Russian Federation. The airline operates both domestic and international flights, with the majority of its shares owned by the Russian government. It has a customer responsiveness rating of 3 out of 5.
South African Airways (SAA) is the national flag carrier and largest airline of South Africa, with headquarters in Airways Park on the grounds of OR Tambo International Airport near Johannesburg. The airline flies to 38 destinations worldwide from its hub at OR Tambo International Airport. It has a customer service responsiveness rating of 3 out of 5.
Virgin Atlantic, a trading name of Virgin Atlantic Airways Limited, is a British airline with its head office in Crawley, West Sussex, England. The airline is controlled by a holding company, Virgin Atlantic Limited, which is owned 51% by the Virgin Group and 49% by Delta Air Lines. It has a customer service responsiveness rating of 3 out of 5.
CSA Czech Airlines is a full-service carrier based at Václav Havel Airport, Prague. The airline operates an extensive network of scheduled passenger services within Eastern and Western Europe as well as to Northeast and Central Asia. CSA Czech Airlines is a member of the Sky Team alliance. It has a customer responsiveness rating of 3 out of 5.
Condor (Condor Flugdienst GmbH) is Germany’s third largest commercial airline based on fleet size and passengers flown. Based in Frankfurt, it operates scheduled flights to leisure destinations in the Mediterranean, Asia, Africa, North and South America and the Caribbean. It is a subsidiary of the British Thomas Cook Group, but still partners with its former parent the German Lufthansa Group through the use of the Lufthansa Group’s Miles & More program. It has a customer service responsiveness rating of 3 out of 5.
Thai Airways International is a Thailand-based carrier and the national flag airline of Thailand. It operates international and domestic routes, offering services including economy, premium economy, business, and first class travel.
Aegean Airlines S.A. is a Greek airline that is part of the Star Alliance. It operates scheduled and charter services from Athens and Thessaloniki to other major Greek destinations as well as to a number of European destinations. It has a customer responsiveness rating of 3 out of 5.
Turkish Airlines is the national flag carrier airline of Turkey, operating both domestic and international flights. It is a member of the Star Alliance network and offers a wide range of services for passengers. It has a responsiveness rating of 2 out of 5.
TAP Portugal is the flag carrier airline of Portugal headquartered at Lisbon Portela Airport which also serves as its hub. It has a customer service responsiveness rating of 2 out of 5.
Fiji Airways, formerly Air Pacific (a trading name of Air Pacific Limited), is the flag carrier airline of Fiji. It is based in Nadi and operates international and domestic services to 10 countries and 17 cities around the Pacific Ocean, including Oceania, the United States and Hong Kong. Fiji Airways annually transports almost two-thirds of the visitors to the country. Fiji Airways is majority owned by the Government of Fiji (51%) with Qantas holding a 46% stake. It has a customer service responsiveness rating of 3 out of 5.
