Croatia Airlines Ltd. is the state-owned flag carrier of Croatia. It is headquartered in Buzin near Zagreb and operates domestic and international services mainly to European destinations. Its main hub is Zagreb International Airport with focus cities being Dubrovnik, Split, and Zadar. Since November 2004, the airline has been a member of Star Alliance. It has a customer service responsiveness rating of 3 out of 5.
Iberia is the largest airline in Spain. Based in Madrid, it operates an international network of services from its main bases of Adolfo Suárez Madrid-Barajas Airport and Barcelona El Prat Airport. Along with Air Nostrum and Iberia Express, it comprises Iberia Group, whose airlines fly to over 102 destinations in 39 countries, and 90 additional destinations through code-sharing agreements with other airlines. It has a customer service responsiveness rating of 3 out of 5.
Icelandair is Iceland’s largest air carrier and is headquartered at Reykjavik Airport in Reykjavik. It has a customer responsiveness rating of 3 out of 5.
Japan Airlines is an airline headquartered in Tokyo. It has a customer service responsiveness rating of 3 out of 5.
Koninklijke Luchtvaart Maatschappij, best known by its initials KLM, is the flag carrier airline of the Netherlands. KLM’s headquarters is in Amstelveen near its hub at Amsterdam Airport Schiphol. KLM operates scheduled passenger and cargo services to more than 130 destinations worldwide. It is the oldest airline in the world still operating under its original name. It has a customer service responsiveness rating of 3 out of 5.
Hainan Airlines is a Chinese airline headquartered in Haikou, China. It has a customer service responsiveness rating of 3 out of 5.
EasyJet is a British low-cost airline carrier based at London Luton Airport. It is the largest airline of the United Kingdom, by number of passengers carried, operating domestic and international scheduled services on over 700 routes in 32 countries. It has a customer service responsiveness rating of 3 out of 5.
El Al Israel Airlines Ltd is the flag carrier of Israel. It has a customer service responsiveness rating of 3 out of 5.
WestJet Airlines is a Canadian low-cost carrier that provides scheduled and charter air service to destinations in Canada, the United States, Europe, Mexico, Central America and the Caribbean. It has a customer service responsiveness rating of 3 out of 5.
Vueling Airlines, S.A. is a Spanish low-cost airline based at El Prat de Llobregat in Greater Barcelona with hubs in Barcelona–El Prat Airport and Leonardo da Vinci–Fiumicino Airport in Rome, Italy. Vueling serves over 100 destinations in Africa, Asia and Europe and is currently the second largest airline in Spain. It has a customer service responsiveness rating of 3 out of 5.
