Category: Airline

AirAsia is a Malaysian low-cost airline group based at RedQ at klia2 in Sepang, Selangor. Its flagship airline is AirAsia Berhad in Malaysia, alongside affiliated airlines in Thailand, Indonesia, the Philippines, and Cambodia. In January 2026, AirAsia X Berhad completed the acquisition of AirAsia Berhad and AirAsia Aviation Group Limited from Capital A, becoming the listed holding company for the wider AirAsia airline group, which includes both short-, medium-, and long-haul operations. AirAsia X is also in the process of rebranding as AirAsia Group, although the formal name change remains subject to shareholder and regulatory approval. It has a responsiveness rating of 3 out of 5.

Volotea is a Spanish low-cost airline headquartered in Barcelona with bases in Spain, Italy and France. It has a customer service responsiveness rating of 3 out of 5.

Porter Airlines is a Canada-based regional and transborder airline headquartered in Toronto. It operates out of Billy Bishop Toronto City Airport and Toronto Pearson International Airport, with a network covering destinations across Canada, the United States, Mexico, and the Caribbean.

Signature Aviation is a global aviation services company specializing in fixed-base operations (FBO), providing refueling, ground handling, and other support services for business and private aircraft. It has a customer service responsiveness rating of 3 out of 5.

Air China is the flag carrier of China. They are a member of the Star Alliance. The airline’s primary hub is at Beijing Capital International Airport (PEK), with secondary hubs at eight airports elsewhere in China. It has a customer service rating of 3 out of 5.

EVA Air is a privately owned international airline based in Taiwan. It has a customer responsiveness rating of 3 out of 5.

Finnair is the flagship airline of Finland and is based in Helsinki

LATAM Airlines Group S.A. was founded in 2012 and is a Latin American airline holding company incorporated under Chilean law with its headquarters in Santiago, Chile. It has a customer service responsiveness rating of 3 out of 5.

Philippine Airlines (PAL) is the flag carrier of the Philippines. Headquartered at the PNB Financial Center in Pasay City, the airline was founded in 1941 and is the first and oldest commercial airline in Asia operating under its original name.

SpiceJet is an Indian discount airline headquartered in Gurgaon, India.