What happened to the repair records for my damaged rental car?
Europcar charges him $3,309. But it doesn’t send the repair records to his credit card company that insured the vehicle.
Christopher Elliott
They didn’t keep their published schedule – why do we have to pay?
It is perhaps one of the most glaring double standards in the travel industry: Airline is under no obligation to keep its schedule.
Why the travel industry’s favorite new word is “no” – and what to do about it
The travel industry’s favorite new word seems to be “no.” Sergio Lopez knows that. So does Melanie Channick.
Trouble on the road? Maybe the government can help (seriously)
Trouble on the road? Maybe the government can help. He did a double take when he saw the name on his airline ticket: “Donald Jeffries.”
My infant daughter doesn’t have a ticket – who’s responsible?
Allison Ruark’s infant daughter doesn’t have a ticket. Who’s responsible for this mess? I booked tickets through Expedia.com.
Hey Verizon, what happened to those discounts you promised?
Verizon promises Allen Myers $35 in monthly discounts on his bill, and he has it in writing. So why isn’t it honoring its agreement?
Honest passenger withdraws complaint after reviewing her paperwork
Janice contacted me recently to ask for help with a Princess Cruise case and after some consideration, she asked me to not get involved.
Left at the wrong airport by airline after a cancellation
Should airlines compensate their passengers for delays at the airport? Flying from Rome to Burlington via Philadelphia on US Airways.