JetBlue is one of only a few airlines that issues flight vouchers when a fare drops after you book it, and if you use a service like Yapta, you can get notified when the price of your ticket falls.
But is the voucher worth anything? That’s what Jerry Gershner wants to know — and if I agree with his interpretation, he’d like me to help him fix it. I’m not sure if I do (or if I can) but maybe you can help me sort it out.
Here’s what happened to him: A few weeks ago, he booked JetBlue tickets for him and his wife.
“One day after I purchased these tickets, the fare dropped by $50,” he says.
Early boarding privileges are typically reserved for frequent fliers and passengers with obvious disabilities. But on a recent JetBlue Airways flight from Boston to Los Angeles, gate agents granted special access to a passenger whose need wasn’t that apparent, and perhaps even in violation of their own airline’s policy.
Question: I’m having an issue with Points.com I thought you might be able to help resolve. I recently traded 6,000 American Airline miles for 6,000 JetBlue miles, with a transaction fee of $100. The interface stated that the estimated processing time was five to eight business days. Read more “What do you do when points vanish into thin air?”
Sarena Wiener thought she’d taken every precaution before embarking on her Vantage Deluxe World Travel tour of India recently. Her flight itinerary gave her plenty of time to make her connections, she had purchased travel insurance, and besides, she was a valued customer — a member of Vantage’s “President’s Club.”
I‘ve been following the coverage of Steven Slater, the JetBlue flight attendant who bailed out of a parked aircraft after a profanity-laced confrontation with a passenger about his luggage, with some interest.
It’s a curious story, and while reporters congratulated themselves for finding Slater’s MySpace and LinkedIn account, they may have overlooked the richest source of information: his apparent profile on Airliners.net, the industry discussion site where he goes by the handle Skyliner 747.
Unlike some of my esteemed travel writing colleagues, I won’t make the mistake of confusing a few tarmac delay activists with the entire passenger rights movement. Still, the August airline performance numbers, which have just been released by our friends at the Department of Transportation, merit a closer look.