They paid for an extra legroom seat on AirTransat. Then they got a downgrade.
It seems airlines are constantly finding new ways to make flying more uncomfortable. But for Mary Ann and David DeMichael, AirTransat succeeded beyond its wildest dreams.
CONSUMER ADVOCACY
How to prevent hotel luggage theft: 5 expert strategies
If you’ve ever stored your luggage with a hotel, you probably know the nagging question: Is my bag safe?
RVshare is keeping my deposit! Can you make them return it?
Why is RVshare holding Aaron Olbrich’s $1,500 deposit after he returns his rental van? And can he ever get his money back?
Airline code-share nightmare: WestJet left me stranded in Calgary!
Jeff Berman’s flight from Seattle to Quebec City was a nightmare. A delay on the first leg of his flight left him stranded in Calgary, and the only way out was to buy a new ticket to his final destination.
Why are airline passengers so entitled and inconsiderate?
Why are passengers acting so badly? And what can you do if you’re seated next to an entitled passenger?
Is it safe to leave my valuables in my hotel room? Here’s how to find out
It’s that moment of hesitation before you head out the door. The one where you ask, “Is it safe to leave my valuables in my hotel room?”
Nordstrom return problem: I didn’t send them a worn rug!
When Lori Ashbaugh sends her rug back to Nordstrom, the company decides to keep the carpet and her money. How can she fix this Nortstrom return problem?
Locked out of my rental in Italy. Why won’t Booking.com help me?
Tom Mason gets locked out of his vacation rental in Italy. Why is Booking.com ignoring his requests for help?
Brooklinen promised to refund my sheets. Why won’t it?
Why won’t Brooklinen refund Tracy Brom’s “hot and scratchy” sheets? After all, it promised her a refund.
Virgin Atlantic canceled my flight. Why won’t they refund my Chase points?
After Virgin Atlantic cancels Peter Ross’s flight from Washington to London, he asks for his Chase points back. Why isn’t he getting them?