Joe Burley buys a mini PC on eBay, but the seller ships his package to another address. When USPS confirms the delivery wasn’t to Burley, eBay denies his refund, citing an exception in its policy. Can he get this sorted out?
Todd Brueshoff cancels his Hertz rental through Expedia two days before pickup and receives an email confirming that there’s no cancellation fee. But wait, there is! Hertz charges him a $52 no-show fee. Can he get his money back?
As a cancer survivor recovering from a stem cell transplant, Kim Snyder says she needed to avoid crowded spaces and germs while rebuilding her immune system. Flying felt too risky. The Amtrak Auto Train, with its private bedroom option, seemed like the perfect solution for her trip from Virginia to Florida.
You’re sipping a margarita at the beach in Mexico when you realize the ice may have been made with tap water. You brush your teeth in Bali, accidentally swallowing a drop. Hours later, you’re chained to a bathroom, your dream trip collapsing like a house of cards.
Mike Tarallo pays a fixed rate to repair his refrigerator but gets endless delays, false diagnoses, and a canceled service visit. Can Frigidaire and its parent company, Electrolux, thaw this ice-cold mess?
Laura Hughart has fought Expedia for almost a year to reclaim $500 for a canceled Alaska Airlines flight. But she’s caught in a loop between two airlines and an online travel agency. Will anyone help her?
Mitch Gershenfeld expected an adventure when he retired to travel the world — not a medical misadventure that would pit him against his health insurance company. But that’s exactly what he got after landing in a hospital in Doha and then filing a claim with GeoBlue.
When Christine Porter’s flight delay strands her for 25 hours, her travel insurer balks at paying a $270 claim. After five months of bureaucratic warfare, she’s no closer to a resolution.
If you pay for an airline seat, you should get to actually sit in it?
That’s what’s at the heart of John Bailey’s case against American Airlines. He bought five round-trip tickets from Dallas to Boston for a family event. One of them was for his 2-year-old grandson, Riggs.
Ignore the usual year-end predictions—the hot destinations, the airfare trends, the hidden travel fees. The only thing you need to know about travel in 2026 is this: Agentic AI will touch every trip you take.
