Toyota Customer Service Contacts

Toyota North America is a subsidiary of Toyota Motor Company of Japan.  Toyota North America has headquarters in Plano, Texas.

How to reach a person at Toyota

Customer Service : (800) 331-4331

Toyota Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Toyota Financial Services US/Toyota Motor Credit

Toshiaki Kawai: EVP, Treasurer  [email protected]

Scott Cooke, CFO, [email protected]

Mark Templin, CEO, [email protected]

What you need to know about Toyota

We receive occasional complaints about Toyota. Here’s a case involving a lease problem, and a case involving a broken ABS actuator.

How to resolve a problem with Toyota

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Toyota address

6781 Headquarters Drive
Plano, TX 75024
https://www.toyota.com/

Toyota mailing address

Toyota
Toyota Motor Sales, U.S.A., Inc.
P.O. Box 259001
Plano, TX 75025-9001
https://www.toyota.com/
Telephone:Fax : (310) 468-7814

Toyota social media channels

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Toyota executive customer service contacts

Primary Contact
Andrew Gilleland
Vice President Sales at Toyota North America
6781 Headquarters Drive
Plano, TX 75024
[email protected]

Secondary Contact
Robert Carter
Executive Vice President – Sales
6781 Headquarters Drive
Plano, TX 75024
[email protected]

Chief Executive
Akio Toyoda
President
6781 Headquarters Drive
Plano, TX 75024
[email protected]

How to get professional help with your Toyota problem

If you need help with Toyota, you can contact our advocacy team or just click the "Get Help" button.

Get Help

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