She just wanted unlimited access to the parks at Universal Orlando
Kathleen Keenan thought she had unlimited access to Universal Orlando theme parks in Florida. After all, she’d paid extra for it.
She thought wrong.
Kathleen Keenan thought she had unlimited access to Universal Orlando theme parks in Florida. After all, she’d paid extra for it.
She thought wrong.
Yes, you can get a refund on a nonrefundable airline ticket.
Your airline may claim you can’t. Your travel agent may tell you it’s impossible. Your ticket fare rules may instruct you to abandon all hope.
Don’t listen to them.
IKEA (USA) is a Swedish multinational company that designs and sells ready-to-assemble furniture, home accessories, and kitchen appliances. It offers a wide range of home goods with a focus on functionality and modern design. It has a responsiveness rating of 3 out of 5.
Charles Mills’ trip to Peru fell to pieces. Why? Because he insured only a piece.
His case is a necessary reminder that travel insurance only covers what it covers, despite any appearance to the contrary. It also exposes our limits as consumer advocates. If the contract doesn’t allow it, we usually can’t advocate for it.
It might be easy to dismiss Martha Labell’s refund request for her CRI Genetics report as a one-off — a client unhappy with the results of her DNA test. But there’s more — much more — to this case.
Tracfone Wireless is a prepaid mobile service provider in the U.S. that offers no-contract plans using major carrier networks. It has a customer responsiveness rating of 3 out of 5.
Billing cycles can really mess with your head.
Don’t take my word for it. Consider what happened to Michael Dearing, a registered nurse from Chicago, when Comcast adjusted — or in his words “played with” — his billing cycles recently.
After Marlene Nagy plunges off a waterfall, her cruise line agrees to cover medical expenses. But does that extend to her therapy bill?
The Los Angeles Times is a daily newspaper that has been published in Los Angeles, since 1881.
Korean Air is the flag carrier of South Korea and the country’s largest airline. It is headquartered in Seoul, with its main hub at Incheon International Airport, and is a founding member of the SkyTeam alliance. Korean Air operates a transpacific joint venture with Delta Air Lines and is a subsidiary of Hanjin Group, controlled by holding company Hanjin KAL. It acquired a 63.88% controlling stake in Asiana Airlines on December 12, 2024 and plans to complete full operational integration on December 17, 2026, at which point the Asiana brand will be retired. It has a responsiveness rating of 3 out of 5.