Bloomingdale’s sells a range of fashion, accessories, beauty products, home goods and furniture.
How to reach a person at Bloomingdale’s
Bloomingdale's Responsiveness rating
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What you need to know about Bloomingdale’s
The company responds to most customer complaints in a satisfactory manner.
- Bloomingdale’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Bloomingdale’s with our insider guide or through its executive contacts.
- Bloomingdale’s customer service policies are standard. Here are our frequently asked questions about Bloomingdale’s.
Bloomingdale’s customer service response times
Bloomingdale’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support (800) 777-0000 | Representatives are available 7 days a week from 8:00 a.m. to midnight Eastern time. |
| Email support customerservice@bloomingdales.com | Representatives are available 7 days a week from 8:00 a.m. to midnight Eastern time. |
| Live chat | Bloomingdale’s offers live chat 7 days a week from 8:00 a.m. to midnight Eastern time. |
| Social media | Bloomingdale’s is active on social media platforms such as Facebook, Instagram, X and TikTok. |
| Help center/FAQ | Bloomingdale’s help center/FAQ provides quick answers to common questions regarding orders, shipping, returns and product information. |
How to resolve a problem with Bloomingdale’s
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Bloomingdale’s mailing address
1000 Third Avenue
New York, NY 10022
Bloomingdale’s executive customer service contacts
Primary Contact
Daniel Irha
Regional Director of Operations
1000 Third Avenue
New York, NY 10022
daniel.irha@bloomingdales.com
Secondary Contact
Chelsea Brown
Vice President, Customer Loyalty and International Marketing
1000 Third Avenue
New York, NY 10022
chelsea.brown@bloomingdales.com
Alternative Contact
Rachel Abeles
Senior Vice President, Customer and Revenue Growth
1000 Third Avenue
New York, NY 10022
rachel.abeles@bloomingdales.com
Chief Executive
Olivier Bron
1000 Third Avenue
New York, NY 10022
olivier.bron@bloomingdales.com
What is the relationship between Macy’s, Inc., Macy’s, Bloomingdale’s and Bluemercury?
Macy’s Inc., is the parent company of Macy’s, Bloomingdale’s and Bluemercury.
What are the customer service phone numbers for Bloomingdale’s?
- Main customer service: (800) 777-0000
- International customers: (800) 777-0000 or (513) 573-8170
- Credit customer service: (888) 257-6762
- Online credit assistance: (877) 493-9207 (Option 1)
- Loyallist program: (800) 600-5402
- Wedding & gift registry: (800) 888-2933
- Furniture & bedding: (800) 323-7857
All lines are available 7 days a week from 8:00 a.m. to midnight Eastern time. (Gift Registry is available until 10:00 p.m. Eastern time.)
What are the customer service email addresses for Bloomingdale’s?
- Main Customer Service: customerservice@bloomingdales.com
- International Customers: internationalcustomerservice@bloomingdales.com
How do I return or exchange an item?
Bloomingdale’s accepts returns of saleable items with proof of purchase, usually within 30 days. Items must be unused, in original condition, with all tags and packaging; some items are final sale.
How to get professional help with your Bloomingdale's problem
If you need help with Bloomingdale's, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.