Can Southwest Airlines extend my ticket credit? I have cancer.
Tammy Davies wants to know: “Can Southwest Airlines extend my ticket credit?” After all, she’s recovering from cancer.
Christopher Elliott
What to do if you get into legal trouble abroad
Oh, the legal trouble Americans get themselves into when they’re abroad.
But there are ways to stay out of trouble, and steps you can take to help yourself if you should fall into it.
Airline offering a voucher? Just say no!
Beware of funny money, fellow travelers. Airlines, hotels and cruise lines are quicker than ever to push vouchers into your unhappy hands when something goes wrong and you’re owed a refund or apology. But think twice before you say “yes,” because you might be forking over your hard-earned money without even realizing it.
These “truly evil” charity scams follow every storm. Don’t get taken by them
If 2017 was a record year for national disasters, then it was a disastrous year for charity scams.
It’s difficult to estimate the size of these swindles. The site Charity Navigator says total giving to charitable organizations hit $390 billion in 2016, an increase of 2.7 percent. A separate UK study estimates that charity fraud amounted to $3.1 billion in 2017.
The worst hotel ever? This traveler thinks he found it
Myron Schuur thought he’d found a deal through Orbitz to stay at the American Inn Benton Harbor in Michigan. And he had — but it wasn’t the deal he expected.
“The first thing we noticed was a terrible odor in the halls,” he says. “It was like a mixture of cigarette smoke, dust and stale air. The walls had been poorly patched and painted over.”
A downgrade from business class to economy on SATA Air, but no refund
SATA Airlines downgrades Lawrence Hughes from business class to economy class on a flight from Porto, Portugal, to Boston. A representative promises a refund. Where is it?
How to avoid a bad vacation start
Of all the bad vacation starts, it’s almost impossible to pick the worst. But here’s a contender.
Can I get a refund for an Airbnb rental in a ‘bad’ neighborhood?
Madeline Gaffney leaves her Airbnb rental after she discovers it’s in a crime-ridden neighborhood. Can she get a refund?
A Southwest schedule change that I didn’t want — do I have to pay for it?
When Tracy Rubin tried to check in online for her 4 p.m. flight from Boston to Chicago, she discovered she was going nowhere. A Southwest schedule change meant she’d need to depart at 2 p.m., a flight she didn’t want.
Is the clutch failure on my rental car my fault?
Mary Mason doesn’t want to pay for the clutch failure on her Easirent rental; and after you hear her story, you’ll understand why.