Christopher Elliott

Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't. He's the author of numerous books on consumer advocacy and writes three nationally syndicated columns. He also publishes the Elliott Report, a news site for consumers, and Elliott Confidential, a critically acclaimed newsletter about customer service. If you have a consumer problem you can't solve, contact him directly through his advocacy website. You can also follow him on X, Facebook, and LinkedIn, or sign up for his daily newsletter.
Ever considered medical tourism like Bill and Eleanor Seavey? They're planning to visit Los Algodones, Mexico, for some sun – and dental work.

Here’s what you need to know about medical tourism

Ever considered medical tourism?

Bill and Eleanor Seavey run a small inn near Hearst Castle in California, but when they go on vacation, they head south. In a few weeks, they’re planning to visit Los Algodones, Mexico, just across the border from Yuma, Arizona, for some sun – and dental work.

Basic economy airfares are getting complicated. And that's leaving many travelers wondering if they should completely just avoid basic economy airfares.

Should you avoid basic economy airfares?

Basic economy class airfares are getting complicated. And that’s leaving many travelers wondering if they should completely avoid basic economy airfares.

Sue Elwell is one of those travelers. She’s planning to visit her mother in Albany, N.Y., and is unhappy with the restrictions on the lowest-priced basic economy class tickets. On American Airlines, passengers with these tickets are allowed no upgrades or schedule changes, they’re the last to board and they’re not assigned seats until they check in.