Christopher Elliott

Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't. He's the author of numerous books on consumer advocacy and writes three nationally syndicated columns. He also publishes the Elliott Report, a news site for consumers, and Elliott Confidential, a critically acclaimed newsletter about customer service. If you have a consumer problem you can't solve, contact him directly through his advocacy website. You can also follow him on X, Facebook, and LinkedIn, or sign up for his daily newsletter.
Highway rest stops are getting better than ever.

Why highway rest stops are better than ever

Pull over. The highway rest stop, long the laughingstock of motorists, is getting a long-overdue makeover.

It took long enough. A recent poll by Zeno Research & Insights found that 57% of parents say they feel “stressed” on family road trips when they think about where they’ll stop.