Thomas Ansberry bid on an upgrade for his recent Icelandair flight from Cleveland to Reykjavik, Iceland. But he paid a lot more than he expected and now wants us to help him get a refund.
When American Airlines canceled Denise Medd’s flight from Punta Cana to Philadelphia, it quickly offered her a seat on another flight. But Medd and her husband accepted a seat downgrade from business class to economy. Should American refund the price difference between the seats?
Ever visited a place that you liked so much that you didn’t want to leave? Me too.I have a short list of destinations that we were so enamored of, we would live there. Some of them might be on your list, like Hawaii and Southern California. Others, like Fort Collins, Colo., New Orleans, and Ketchum, Idaho, might come as a surprise.
When Kathryn Valdes travels somewhere for more than a week, she skips a hotel and rents an apartment or vacation rental instead.”An apartment has a kitchen and a sitting area to gather,” says Valdes, a retired program manager from Mahomet, Illinois. “A hotel has no private area to relax with others.”Another must-have amenity: a kitchen. Valdes loves to visit farmers markets while she’s on vacation and prepare her own meals. Most hotel rooms don’t have kitchens.With the summer travel season just ahead, there’s good news for travelers like Valdes. Hotels, in an effort to keep long-term guests who want a more home-like experience, are adding amenities that may make Valdes and others rethink their plans to stay in an apartment.
The La-Z-Boy recliners Bryan Curran and his fiancée ordered aren’t the ones he expected. Why does he have to wait 12 days for a resolution that may, or may not, be to his satisfaction?
Wendy Rutkowski stayed in a terrible hotel, and she wants a full refund. But can you get your money back when you accidentally booked a room at the No-Tell Motel?
What should you do if you check into a dangerous vacation rental? That’s the problem Shui-man Tong faced when she arrived in Lisbon and found her TripAdvisor rental in a deep freeze.It was early December, and the temperature inside the rental had plunged below 40 degrees. What happened next forced Tong to find alternate accommodations and ask TripAdvisor for a refund.
If you hate to plan, your last family vacation probably was filled with chaos. I know a thing or two about that.
It’s the time of year when regular travelers come face to face with young partygoers trying to escape the cold. So what can you do to handle spring breakers?
Vanamali Tay got into a car accident when she visited San Francisco recently. She’d rented a car through Alamo and thought she had third-party liability protection. But she didn’t, and now she wants help with a $15,000 repair bill.
