If you have a seat on a plane, shouldn’t you also have a seat assignment?
SEAT
When Molly Todd tried to secure seat assignments for a recent US Airways flight from Philadelphia to Cancun, Mexico, she made a disappointing discovery.
John Koehn planned his cross-country trip from Washington to Medford, Ore., with his wife and three-month-old daughter carefully. He booked their flight a year in advance to make sure they could sit together.
This is a picture of two flight attendants on American Airlines flight 590 from San Diego to Chicago on Mar 20th. They’re playing Angry Birds on an iPad in the galley.
Katie Anderson’s son is 6′ 7″. The average economy class seat “pitch” on a Spirit Airlines Airbus A321 — the distance between seats on an aircraft — is between 30 and 31 inches, hardly enough room for a big guy.
There are certain items for which domestic airlines will probably never charge, like strollers and child safety seats. Cashing in on babies is just seen as tacky by most airline passengers. So when Continental Airlines inadvertently charged Greg Sykes for his child’s car seat, he expected a quick refund.
Looks like Sigmund Freud is inspiring the marketing folks at Delta Air Lines who have the unenviable task of telling us what else we will have to pay for when we fly. The airline’s latest letter to its customers would probably make the good doctor proud.
Elliott is consumer advocate 
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