What would you do if you had a three-bedroom condo all to yourself on the year’s busiest weekend in Park City, Utah? Steve Barsh decided to invite a few of his friends over. And he has a lot of friends.
RENTAL
Nancy Westcott’s rental through Enterprise does not go well. She’s handed the keys to a junky car and then she’s accused of damaging it when she returns it. Now the company wants $775 from her. What can she do?
That’s not an academic question, given all the recent stories about excessive car rental claims on this site. And yes, it still is the weekend. I’m in another time zone. (But I’ll be back on the mainland tomorrow.) Here’s the link to the survey. I’m also interested in your comments. Should car rental companies go [...]
Your rental car is fine — just sign here.
If you thought airlines had wacky rules, try renting a car. Like airlines, car rental companies don’t think twice about changing your rate. Except that they sometimes raise the price after you’ve driven off the lot. Like airlines, car rental companies are astonishingly creative with their fees, from additional driver add-on costs to premiums for [...]
Everyone likes to take a day off. But should you pay for your car rental company’s vacation?
Matthew Stephens is a humanitarian aid worker in Tbilisi, Georgia, but after renting a car from Advantage last Christmas, he found himself in need of assistance.
Regular readers of this site are familiar with car rental companies’ no-rent lists. But did you know that there are other instances in which a company might refuse you a car — even if you have a completely legitimate reservation?
Gordon Houston prepaid $97 for a rental car in Cancun through Hotwire — a rate that was supposed to include all required fees. But then his car rental company, Europcar, added a mandatory insurance charge to his bill, leaving him with a $268 bill. Who pays? In the short term, Houston shelled out the extra [...]
“We are all too familiar with the sometimes draconian policies and less-than-stellar customer service,” Clay Hawley’s e-mail began. “This story is the opposite of that.”
When Paula Robbins picks up her rental car at the airport, an agent tells her not to worry about the small nicks and scratches on the vehicle. But when she returns the car, the company wants her to pay for the damage. What should she do with the $319 bill the company has sent her?
Kristin Luna reserves a car in Austin, Texas but when she checks in, her car rental company is out of vehicles. She’s free to rent from another company, but will have to pay an extra $245. Shouldn’t her car rental company or travel agent help her?
When Kimberly Esquivel rented a car from Alamo in Orlando recently, she thought her credit card would cover her. She discovered how wrong she was by accident.
There’s probably no better way of pinching your vacation pennies than sleeping on a friend’s sofa or camping out. But you don’t have to rough it to afford your next getaway. Here are a few ways to save big bucks by renting a home.
When David Nicholson arrives at the National Car Rental counter in Guadalajara, Mexico, he’s told they’re out of cars. And he’s also on his own. Shouldn’t National have tried to find him another car? Well, yes. So why isn’t it responding to his complaint letter?
Carole Hunter thought the $1,950 for a weekly rental in San Francisco was too good to be true. She was right. The condo didn’t exist.
