Here to help
Enterprise has been accused of running a ding-and-dent scam so often by readers of this site, I’ve lost count.
But something interesting has happened lately. The complaints have slowed to a trickle.
Why?
Read more “How Enterprise determines if you damaged a rental”
Invitation Homes wants Kevin Shaw to pay $3,600 for breaking the lease on his apartment, even though it told him he could do it. Now, a year and a half later, it’s sending his case to a collection agency. Can this late bill be fixed? Read more “Can Invitation Homes charge him $3,600 for breaking the lease?”
Next time you’re in a tourist town and you think about renting a scooter, remember Shasteana Wikenheiser. She’s the reader who crashed a scooter on a recent visit to Playa del Carmen, Mexico. Read more “She crashed a scooter in Mexico. This is what happened next”
When Michael Germano finds himself stuck in a smoky Airbnb rental in Mexico, he turns to our advocacy for help. Can we do anything for him? Read more “Stuck in a smoky Airbnb in Mexico! Now what?”
When Jason Burns and his family arrive at their Parisienne houseboat rental, they are shocked to find that it is missing one important element: electricity. Surely this qualifies the clan for a VRBO refund. Or does it? Read more “Oh, you wanted electricity with your VRBO rental?”
