How Enterprise determines if you damaged a rental

Enterprise has been accused of running a ding-and-dent scam so often by readers of this site, I’ve lost count.

But something interesting has happened lately. The complaints have slowed to a trickle.

Why?
Read more “How Enterprise determines if you damaged a rental”

Can Invitation Homes charge him $3,600 for breaking the lease?

Invitation Homes wants Kevin Shaw to pay $3,600 for breaking the lease on his apartment, even though it told him he could do it. Now, a year and a half later, it’s sending his case to a collection agency. Can this late bill be fixed? Read more “Can Invitation Homes charge him $3,600 for breaking the lease?”

She crashed a scooter in Mexico. This is what happened next

Next time you’re in a tourist town and you think about renting a scooter, remember Shasteana Wikenheiser. She’s the reader who crashed a scooter on a recent visit to Playa del Carmen, Mexico. Read more “She crashed a scooter in Mexico. This is what happened next”

Stuck in a smoky Airbnb in Mexico! Now what?

When Michael Germano finds himself stuck in a smoky Airbnb rental in Mexico, he turns to our advocacy for help. Can we do anything for him? Read more “Stuck in a smoky Airbnb in Mexico! Now what?”

I won my Airbnb lawsuit by default. Now how do I get my money?

When Yogendra Sagar complained to Airbnb about two stays in India it gave him the cold shoulder. So he sued the CEO — and won. Now Sagar wants to know how he can receive the payout that he won in his Airbnb lawsuit. Read more “I won my Airbnb lawsuit by default. Now how do I get my money?”