No hot water in my Paris rental apartment
When the hot water doesn’t work in your hotel room, you call the front desk and with any luck, it gets fixed. But what if you’re in a rental apartment?
RENTAL
No damage to rental car, but they called a collection agency anyway
Richard Hartman rented a car from Alamo in Montreal this summer. It’s a decision he regrets.
My father died — please refund my rental car
Sometimes, even death isn’t a good enough reason for a refund.
Case dismissed: The “carefree” rental guarantee didn’t cover her
Amy Hutt is no beginner when it comes to the vacation rental game. She’s booked several homes through VRBO.com, a site owned by HomeAway, in the past, and she felt confident about turning to it for a trip to Bali this fall.
I rented a clunker — now they want my cash
Nancy Westcott’s rental through Enterprise does not go well. She’s handed the keys to a junky car and then she’s accused of damaging it when she returns it. Now the company wants $775 from her. What can she do?
Sorry, wrong address: Enterprise car rental turns down Expedia customer at the counter
Regular readers of this site are familiar with car rental companies’ no-rent lists. But did you know that there are other instances in which a company might refuse you a car — even if you have a completely legitimate reservation?