No damage to rental car, but they called a collection agency anyway
Richard Hartman rented a car from Alamo in Montreal this summer. It’s a decision he regrets.
RENTAL
My father died — please refund my rental car
Sometimes, even death isn’t a good enough reason for a refund.
Case dismissed: The “carefree” rental guarantee didn’t cover her
Amy Hutt is no beginner when it comes to the vacation rental game. She’s booked several homes through VRBO.com, a site owned by HomeAway, in the past, and she felt confident about turning to it for a trip to Bali this fall.
I rented a clunker — now they want my cash
Nancy Westcott’s rental through Enterprise does not go well. She’s handed the keys to a junky car and then she’s accused of damaging it when she returns it. Now the company wants $775 from her. What can she do?
Sorry, wrong address: Enterprise turns down Expedia customer at the counter
Regular readers of this site are familiar with car rental companies’ no-rent lists. But did you know that there are other instances in which a company might refuse you a car — even if you have a completely legitimate reservation?