RENTAL
My rental car is a “gasoline bomb” — am I entitled to a refund?
Nothing extraordinary happened when Paul Candia rented a car from Budget in New York recently. There’s no frivolous damage claim, no extra fee, not even a rude employee to complain about.
Why do I have to pay for the flat on my rental car?
When Alicia Reise and her husband rented a car from Hertz in England recently, they had no reason to believe the car was in less than perfect condition.
Is a burned-out clutch automatically my fault?
After only a few miles, her rental car stops running. Now Hertz is demanding 1,233 pounds for a replacement clutch. Doesn’t insurance cover the damage? Apparently not.
Budget threatens customer with lawsuit, garnishment after he questions damage claim
Just in case you thought my recent critique of the car rental industry’s damage claims practices was over the top — and I assure you, it wasn’t — let me introduce you to Jonathan Kiluk.
Do I deserve a refund for the apartment rental from hell?
Maybe Patsy Chan should have known better than to rent a room using AirBnB. After all, she works for a hotel, and in a high-profile position at that. It’s no secret that a reservation on this startup site is a hit-or-miss-proposition.
No spare tire in my car rental – do I deserve a credit?
The late model Hyundai Elantra that Joe Gershman rented from Dollar in Charleston, SC, recently looked fine from the outside.
Did my rental company just disappear with my deposit?
Tom Frankel rented an apartment last fall through an agency called UsaParis. When he left the rental, he says it was in immaculate condition, and like any responsible renter, he expected to get his $500 security deposit back promptly.
Dollar’s ‘additional driver’ fee that won’t go away
Bayard Allmond is told his rental car won’t come with an extra driver fee for his wife, but when he gets his bill, he finds the surcharge, anyway. Is there any way to get his car rental company to make good on its promise?
