Amanda Scheerer’s honeymoon plans included renting an apartment in Barcelona’s historic La Barceloneta district, visiting the Salvador Dalí museum and touring several famous Spanish wineries. They did not include a strike by British Airways.
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AMERICAN AIRLINES
Erich Bley bought two tickets from Miami to Aruba on Travelocity. Instead, he got six.
Patience is a virtue. Particularly if you’re waiting for an airline ticket refund.
American Airlines knows how to contact Mary Ann Hall. And it does. Often. She gets fare sale notices and credit card pitches from the airline regularly, which doesn’t surprise her — she’s been an AAdvantage member since almost the very beginning.
After my recent luggage standoff with an American Airlines gate agent in Orlando, which ended with her threatening to charge me $100 to check my regulation-size bags on my return flight, a lot of you have asked me how the journey home went.
I never meant to openly challenge American Airlines’ indefensible policy of charging those who can least afford it – budget-conscious leisure travelers – for the first checked bag. I had no intention of making a scene when I boarded a flight to Dallas with my family this morning.
When your airline cancels a flight because of weather, are you entitled to a full refund? Elizabeth Hearn wanted to know after she booked a flight from Norfolk, Va., to Shreveport, La. — a flight that was canceled because of a Nor’easter late last year. Neither her carrier, American Airlines, nor her online travel agency, Priceline, would give her back the $400 she had spent.
Looks like British Airways may be shut down by a strike — just in time for the holidays. I’ll let the beat reporters dissect this story, but there’s one angle that appears to be getting overlooked: What’s going to happen to passengers with “codeshare” reservations?
When Reese Alutto booked a flight from an American Airlines ticket counter a few days ago, she expected the price she was quoted would be the price she paid.
When Sarah Paynter’s honeymoon flight is delayed by two days, she buys a ticket on another carrier with the promise of a refund from her first airline. But now that the honeymoon is over, there’s no sign of the money. What now?
So you think that after criticizing the tarmac troopers recently, I’ll lay off my monthly series on the tarmac delay hall of shame.
When American Airlines stripped 43,000 miles from Peter DeForest’s frequent flier account because of “inactivity” it offered to return them if he signed up for one of its email offers.
Tom Brollini had to cancel a recent American Airlines flight because of health problems. He was left with the impression that he had until mid-October to rebook the flight — a common misunderstanding, as I’ve noted in the past.
In fact, Brollini’s ticket credit had expired. Was he out of luck?
If I had to call it, [...]
Has the airline industry won the luggage fee war? Consider the following facts.
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