Are airline tickets too expensive?
If you haven’t looked at airfares lately, you might want to sit down before you read this. The numbers on the screen aren’t a glitch. They’re the shocking new reality of a Middle East conflict.
AMERICAN AIRLINES
I booked a hotel with American Airlines miles. Why do I have to pay this $165 resort fee?
Lai Leong thought she was helping her friend Zeng by using some of her American Airlines miles to book a hotel in Honolulu. She had no idea that Zeng would be on the hook for a surprise fee.
CONSUMER ALERT: Airlines are hiking bag fees—again
Don’t look now, but the cost of checking your luggage is quietly rising again. American Airlines just raised the price for a second checked bag for tickets issued on or after February 20.
American Airlines broke my wheelchair. Is $200 enough compensation?
Kao Spencer flew from Philadelphia to Portland, Maine, on American Airlines earlier this month. She checked her $7,000 custom wheelchair, trusting the carrier to handle it with care.
My 2-year-old gave up his seat on an American Airlines flight. Where’s my refund!
If you pay for an airline seat, you should get to actually sit in it?
That’s what’s at the heart of John Bailey’s case against American Airlines. He bought five round-trip tickets from Dallas to Boston for a family event. One of them was for his 2-year-old grandson, Riggs.
She showed up two hours early for her flight. Why did American Airlines cancel her ticket?
Teresa McGee thought she’d done everything right before her flight from Detroit to Charlotte. But she never expected American Airlines to not do everything right.
Help! American Airlines downgraded me and then refused a refund
When Laura MacLennan’s business class seat breaks, she’s sent to economy class. An American Airlines agent promises a refund and $500 in compensation, but it never comes through. Can she recover the money — or was this a case of a broken promise?
Are airline refunds automatic now? For this canceled American Airlines flight, they weren’t
All Rhonda Bryant wanted was a refund for her airline ticket. She’d booked three tickets with American Airlines for a trip from Portland, Maine, to San Francisco. But when American canceled her connecting flight from Charlotte to San Francisco after hours of delays, her plans fell apart.
“Not enough time for your bags”: How a 90-minute connection rule upended a flight
Thomas Larson thought he’d done everything right when he booked a flight from Raleigh-Durham to Ketchikan, Alaska. He’d bought a multi-airline itinerary through Alaska Airlines: The first leg was on American Airlines to Phoenix, then continuing on Alaska Airlines to Seattle and Ketchikan.
American Airlines canceled my return flight because I missed a leg. But it said I could fly!
The trouble didn’t start on their flight from Buffalo to Philadelphia, when their 50-seat regional jet got tossed around in the heavy turbulence. It was so violent that Christopher Prucha’s wife begged him not to continue their trip to Wilmington, N.C., and to drive instead.