Stop the presses! United Airlines removes a fee
That’s no typo. United Airlines actually removed a fee. Really, it did.
UNITED AIRLINES
Do seductive frequent flier programs hurt competition?
If you’ve ever done something for the frequent flier miles, like Rick Brown has, you probably know the dilemma.
Furious at United because she missed her best friend’s funeral
They’re furious with United for canceling Alicia’s ticket and issuing an involuntary refund. Alicia Haviland missed her friend’s funeral.
What can a Benedictine monk teach United Airlines about customer service? A lot
When you get a complaint from someone with the title “Imam,” “Rabbi” or “Reverend,” you assume something has gone wrong.
Caught between United, Expedia and a useless ticket to Fort Lauderdale
She received an email from United Airlines that her a.m. flight had been changed. The airline assured her it was a minor adjustment.
Is this enough compensation for being locked in the bathroom?
United Airlines flight 6260 from Los Angeles to Bozeman, Mont., experienced a little mechanical problem on July 2.
Hey United, where’s the refund you promised for our rental car?
Rachel Hall and her husband needed to fly United from San Francisco to Portland, Maine, for a wedding. They made it as far as Newark.
