Jill King-Fernandez and her family voluntarily give up their seats on a Spirit Airlines flight. In exchange, they’re offered flight vouchers. But the vouchers are unusable. Now what?
The $50 voucher Spirit Airlines offered her for her troubles may have expired, but her anger is undiminished. And I really can’t blame her.
Michael Patterson’s fish story is true. At least that what he says.
Ryan Ludtke’s family vacation in Fort Myers, Fla., ended on a bad note when they flew back to Chicago on Spirit Airlines.
When it comes to customer service, travel companies constantly push the limits with fees, surcharges and onerous policies. No industry does it more than the airlines, and no domestic airline does it more than Spirit Airlines, the small Florida-based carrier known for its risque ads and creative extras.
Noreen Ismail seemed to have an airtight case against Spirit Airlines. Its transgressions against her, her husband, and 11-month old included overcharging her for her carry-on luggage abandoning her in Boston and making promises it never intended to keep.
Spirit Airlines’ “$9 Fare Club” is probably one of the most controversial legal travel clubs in the country. Scratch that. It is the most controversial travel club in the country.
Katie Anderson’s son is 6′ 7″. The average economy class seat “pitch” on a Spirit Airlines Airbus A321 — the distance between seats on an aircraft — is between 30 and 31 inches, hardly enough room for a big guy.
It’s no secret that airlines make a bundle by upselling customers on extras when they buy tickets, and one huge moneymaker is the affinity credit card. While you’re booking a ticket, a pop-up asks you if you want to save a little money by applying for a credit card. (What they often don’t tell you is that certain, highly-restrictive terms may apply.)
