They canceled my flight. Can I get a refund for my Marriott Vacation Club Points?
After Southwest canceled her flight, Marriott took $1,745 worth of Marriott Vacation Club points without explanation. Can they do that?
After Southwest canceled her flight, Marriott took $1,745 worth of Marriott Vacation Club points without explanation. Can they do that?
Just before Richard Garber’s Groupon for a two-night stay at the Scottsdale Marriott expires, he falls ill. He can’t contact Groupon in time to cancel. Is he still entitled to a refund?
She wanted an apology from Marriott for allowing thieves into the hotel his wife and daughter were staying in, he says.
It’s for your own good. If you travel you are hearing these words more often than ever, and they are being applied to unwelcome scenarios.
When Donna Larkin booked a room at the Hotel Ashbourne Marriott last year, she had no way of knowing it was about to change owners.
Theft happens. Even at a hotel with a sterling reputation, like Marriott.
Karen Johnson gets some bad news from her hotel just before she checks in: There’s no room for her. Instead, she’s sent packing to an inferior motel, and when she complains, she’s mailed a form response. Now what?